Halfords Autocentre Nottingham (Castle Blvd)

Great and quick service. They didn’t have the tyre size needed for my old bike which was a shame but ordered them elsewhere. Gave me a good low-down for my free bike check!

Took my car for an MOT and Service. I made it clear on the phone that I want the car servicing first and to know if it can be fixed by them before MOT. The first thing they did was MOT the car, fail it, then list the problems to me that I already knew existed. I also drove there with no issues with the brakes, they failed the rear off-side caliper as being seized and somehow on my way home it was very clearly seized. They failed my rear indicator bulbs for not being the correct colour. There is absolutely no issue with the bulbs or the colour, it's very clearly Amber. I do not trust the MOT tester at all. Thankfully have saying how dissatisfied I was, they cancelled my booking and it'll be refunded. But, please, avoid.

Read all the recent reviews - these men are rude, unprofessional and just trying to make money out of you. Looking at you John. And your useless team. MOT failed as my perfectly fine windscreen wipers are a “major defect”. Got new ones fitted, called up and said I’d have to wait 2-3 hours - originally they told me not to book in as it’d be a quick 10/15 minute job. I got him to book me in for 1:30 and I take half a day off work. I show up and “our man’s only working half a day” and “our other man’s on the road”. Not my problem. Yet to hear a sorry out of your mouth John. “You shouldn’t be driving a car that’s failed its MOT”. Idiot, how else did you expect me to bring it here? And don’t you dare tell me to “go to Sainsbury’s” whilst I wait. I have a life. How sexist. Won’t ever be coming here again. Waste of time and I’ve been driving long enough to know when people are trying to make money out of me especially being a woman. No pro activeness, complete lack of communication and disappointing customer service. Just trying to milk money out of their customers. Windscreen wipers… How ridiculous.