BOSS Menswear Store

Went in to have a look at suits and met with Louis, who absolutely turned me from just looking to getting the best service I have come to expect from Boss. Even my family who were with me commented on how great the service was. Purchased a suit, with all the extras, and picked it up today after the alteration works on the trouser length were carried out. Just want to mention I went in very casual, trainers hoody and Louis made me feel like a million dollars, no pre judgement and hand picked a look I would be comfortable with, it worked. Best store, best service and quality clothes.

Just want to say a huge thank you to Louise (manager) for helping me sort an issue with a recently bought suit - she sorted the issue straight away with suit and measured me perfectly for some alterations that were needed. Picked up suit today and it’s perfect. Louise is a real asset to Boss and they are really lucky to have her. And if sorting the suit out wasn’t enough she also included a wedding gift for us which was above and beyond our expectations. Will be back again and thank you Louise :)

Great service as always. Hugely helpful staff

Bought a pair of sunglasses that had the wrong price tag on them. Price said £69 which I knew seemed a bit low. After querying the price, the lady behind the counter claimed they were actually 229 (clearly just made it up!) I purchased anyway. After doing some research online, I found the correct price was actually 169. I brought them into the Belfast store who sorted the partial refund and even provided me with the proper case that I should have got at time of purchase. Edinburgh shop is a shambles!

Got there to replace gloves as they got damaged on itself, stitches came out on it’s own, they told me at beggining be fine to replace them with same price tag so i left them at store as they reassure me all be fine when they winter collection of gloves arrive. They Lost my old gloves and staff gave me much cheaper gloves after all as „i can’t track transaction even with sale number”. Much dissapointed with service at this point as under customer rights ław if they can’t fix it they need or give money back or replace item. For sure won’t be back in store again.

Lovely shop, very spacious. Helpful, friendly staff. Great choice of both ladies u0026 men's clothing u0026 accessories. Highly recommend

Well lit easy to browse, helpful but not to intrusive.

Always a great experience here. And awesome clothes of course. 'Nuff said. edit: They moved the store into a smaller space and now it's just your average Boss store with the most basic items they market, it is no longer a flagship store where you can find just about every item, it was lovely coming to Edinburgh and checking out any new clothes, now it's not even worth a visit.