Coffee Room Stoke-on-Trent

£1–10

Lovely shop that is very clean. Plenty of seating. Only let down was the woman that served me, I accidentally picked up the wrong sandwich and when I asked if it was okay to pop back and change it, she was very obviously irritated by this and then didn’t seem very happy to be serving me. Hopefully it was just an off day🥰

Great fast service. We were coming home from a long day at Alton Towers so just needed a coffee to keep us going! Also needed to refill my water bottle, which was all squished up in my bag from going on the rides. The kind barista offered me a plastic cup of water with ice to go on my journey instead! 10/10 service :)

my caramel frappe was absolutely mouth watering and phenomenal. it is a lovely atmosphere and the people are welcoming. me and my friends waited at the coffee place as we were an hour early for our train. it was fabulous service and scrumptious. 10/10.

I’m literally stood on the platform outside the coffee shop whilst I write this. I’ve just been in to buy a coffee and I can say the man who served me is one of the rudest baristas I’ve ever come across. He was dismissive, and came unapproachable, and aggressive. I double checked if he had put almond in my coffee and I was met with a snarl. He simply put the mocha on the counter in such a dismissive manner. He put down a piping hot coffee with no cover sleeve at all. I went back and had to find one on the counter as I did not want to interact with him again. Thoroughly unpleasant man, an embarrassment to the shop, and clearly he should not be working in the service industry. I’ve gone to this coffee shop many times previously, all other staff members have been lovely, polite and the total opposite of this awful man that was working today. The man who served me today, is doing a disservice to this brand and all the other staff that work at the Coffee Room.

£1–10

£1–10

Great service! Only had 10 minutes before my train and there was a que of around 7/8 people and Lauren the only staff member working sped through every customer and kept a very friendly and positive approach! She was extremely speedy and made quality coffee at the same time! Very impressed and think she is an asset to your team! Very grateful I didn’t miss my train and could still get a brew! Thanks Lauren xx