Britannia Leeds Hotel

The staff are very friendly and polite. We enjoyed our stay however the place is dated. If you are in a room that faces the road you may want to take ear plugs or something as all of Friday night all we could hear were cars racing up and down literally all night long! We had breakfast on the Saturday morning the food was nice but the plates were ridiculously small for an adult.

Being located just outside of Leeds and easily accessed from the nearby motorway made this a great choice for our stay when heading north to Scotland. Very friendly welcome and easy check in. The room was simple but adequate and my only criticism was that the mattress had passed its sell by date. A bit noisy and uncomfortable being an old spring style construction. The bar is a welcome addition as was the restaurant and bar food. Breakfast was exceptional. Overall a good stay but a new mattress would have resulted in 4 stars easy.

Nice clean hotel with large, comfortable rooms and staff very helpful. Only problem we had was taxi pickup to go to airport but not a problem of hotel

Currently doing an SIA course here, the staff have been ace. They have supplied us with tea, coffee, water and snacks throughout the course. Something you don't get most places. Cheers

Just arrived home after spending 3 nights at The Grand Hotel in Scarborough. After reading previous reviews I was a little sceptical of our visit. However, from arriving to leaving, staff were friendly, courteous and professional and rooms were what I would expect, clean, tidy and had everything I could need. Looking forward to visiting again. Well done team.

Had a lovely nights stay in the hotel last night lovely greeting by staff lovely clean room all staff very friendly lovely food will definitely be staying their again 5* x

When we arrived there were room service plates and bottles left in the corridor which were thought to be from that day however, on checking out 2 2 days later, the same plates and bottles remained. We were awoken on the first morning of our stay by a member of the housekeeping team dropping something in the corridor followed by a loud 'for fxxks sake. Empty toilet roll on the bathroom floor and rubbish on the floor next to the bin in our room on arrival. Despite advertising leisure facilities open - they were not. Neither was the kitchen until long after 7pm due to 'only having one chef'. Not very good when customers require food services and, the hotel still advertise these as available. A very dated hotel that was overly warm and very loud. Won't be staying again. Hugely disappointed. Wrote to the hotel to discuss the above and 7 days later - still awaiting a reply.

Always have a great stay at Britannia Leeds Hotel. Staff are really friendly. Room is always clean and tidy and never had a problem with the food xx