New Kwang Hao
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82853
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+441214291550
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https://newkwanghao.co.uk/
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507 Hagley Rd, Bearwood, Smethwick B66 4AX, United Kingdom
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Anonymous
09-14-2023 16:22This is the best Chinese takeaway ever! The food was piping hot when delivered. The chips were crisped to perfection, and the salt and pepper wings are always amazing. This is our favourite takeaway, and we highly recommend it to anyone who fancies a bite. Definitely give the special house chowmein and the sweet u0026 sour hong kong style a go. 10/10!
Anonymous
08-16-2023 18:05I'm really disappointed of today's order. I'm a regular customer ordering every couple of weeks and it happened first time. Order was from uber eats the driver is always calling me when he is outside as I put a message that the doorbell is not working but this time he decided not to. I called and asked where is my food and got the information that the driver came back as nobody was answering the door. Food eventually came but the driver said I need to pay him extra money as he had to come here twice (not my fault tho). Food is delicious as always but I think i won't order from there again.
Anonymous
07-17-2023 13:47I stopped coming years ago because the chefs could not cook properly a basic Chinese dish like Singapore noodles which is a curry dish but there chef went rogue and made it with mostly soya sauce!!🙄 😢 I decided to see if anything changed.. Ordered a basic plain omelette, and I got only salt taste!! 🙄 😢 I also had to call twice to get a free replacement after being refused and explaining to them there poor customer service!! 🙄 😢 The restaurant is terrible with chefs and consistency.. But according to Gordon Ramsey.. You are failure if you can't even cook egg 🥚!!!!! 🙄 😢 I hope the owner sees this but it seems even the order taking girl does not care and they care more about money than service. 🙄😞
Anonymous
05-23-2023 20:05Not bad enough that the food was delivered cold and there was a big bone in the shredded duck, but then had a 4.5 minute argument on the phone with the rude 'lady' who takes the orders, while she worked out how much of the food she was prepared to refund. It's not rocket science. Why would we want a credit? You think we would want to use you again?
Anonymous
05-12-2023 15:57When you ask this restaurant if they serve halal meat they’ll tell you ‘yes only the chicken is halal’. However upon further questioning about whether it is prepared separately I came to find out that the chicken is still cooked in the same woks as the pork is… so if you’re Muslim please be wary and do not just ask if something is halal and accept it as so. Quite disappointing really what’s the point of using halal meat and falsely advertising it as so to people with a religious dietary requirement. Surely also a potential contaminant for those who are vegetarian or don’t eat pork … Gross and careless tbh. A shame as I’ve heard the food is amazing but now I can’t try it due to lazy prep.
Anonymous
04-17-2023 04:19The Food firstly is amazing. Great friendly helpful service. We always from here. Only down point is they don’t open on a Monday, as their food is fantastic. We ordered from Cantonese Express last Monday and we will not be ordering again! They did refund us when they collected the food we didn’t eat at all, but we were starving when we ordered and then ended up cooking ourselves. Kwang Haos’ food is absolutely beautiful and with amazing service there will be no disappointment 😀
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