The Exchange Restaurant

Food was nice and staffs were friendly but the place and vibe was a let down.. tiny and quiet restaurant.

Really lovely food. We had a Groupon voucher so it was really good value. Nice restaurant and great waiters. Only slight snag was the salsa lesson going on in the bar area, and as there's no separation wall it ended up being a bit noisy.....would have preferred not to have had to sit through that, I was not aware when booking that it would be on otherwise I would have booked for a different time so we could have had a quieter meal. Possibly people should be made aware of things like this when booking. Other than that great, but if I was to come again it would have to be when there's no salsa lessons!!!

£100+

Food was delicious, the staff were wonderful and attentive, but the evening was ruined when at 20:15 loud music started thumping out and a dance class commenced, which gets progressively louder. Forewarning to avoid on a Monday would have been greatly appreciated. I would return but I will call in advance to make sure no god awful dance classes are taking place that day, and certainly never on a Monday again. I was tempted to take this down to one star the dance class is so loud I can't even hear my dinner companions, but that would be unfair on the serving staff and the food quality.

We went for afternoon tea but it was a huge letdown. When we got there, the Liverpool game was on and it was very loud. We sat down in our booth and the tea cups all had lipstick on the rim even though they were supposed to be clean. We ended up leaving and not having tea, what an embarrassing excuse for tea.

Very nice restaurant within the Hilton Hotel Liverpool. Good food and decent entertainment too. Drinks are expensive but then they always are in these places so no surprises really...!

I never leave bad reviews but this place really needs one. I booked an afternoon tea for four of us. My friends were from Greece and I wanted them to experience a proper English afternoon tea. I picked the wrong place. We were sat in the bar area even though we had a child with us, the atmosphere wasn’t great in there, there was a huge tv on and it felt like we were sat in a pub not a restaurant. It took almost an hour for our tea to arrive, no explanation was given about what was on the trays (which were wonky and unstable) so we had to just guess what was what. We never saw a menu. The only choice of drinks we were given were standard tea or coffee, very basic. The sandwhiches were dry and the bread tasted stale, the scones had clearly been frozen and were so dry the just crumbled when you cut them. Not worth the £25 each. I was so embarrassed to have taken my friends in here. This used to be the place to go. Not anymore. The toilets were dirty and the seats were broken. The only positive was the staff were friendly and polite but they seemed untrained for their roles, this isn’t their fault though. There was an older lady on the bar who was really lovely and helpful. In conclusion, please don’t waste your time or money on this this dated place. There are much better options available in Liverpool. I wish I’d picked one of them instead.

£30–40

Had a Groupon voucher for 2 courses for 2 people so visited on a Bank holiday Sunday to eat. Food was delicious u0026 can't fault the service. Only issue is we still spent a fair bit as pretty much everything on the menu had a supplement charge when using the voucher u0026 we ordered steaks and had to pay extra for chips to go with them!! Groupon voucher seems like a nice gift but be warned you will still end up paying for most of your food.

The remarkable atmosphere of the restaurant made my dinner pretty pleasant. I ordered a medium steak. It came out perfectly cooked and melt in my mouth. Attentive and friendly stuff performed an excellent service. The restaurant is situated near the hotel bar so I was listening a live singer while eating. The experience was really good! This restaurant is worth to visit!