EPS Trenchless Installations Ltd

I had to have new pipe put in under my house to replace lead. The initial date of the work being done did change but they asked me if that would be ok. I thought they did a great job.... came up with solutions to the specific problems of my house (terrace with no back access) and reconnecting the water with tricky access. Took the time to explain what they were doing. They also helped with another issue which technically wasn't part of their brief. Given the size of the holes they had to dig, I was impressed that there was virtually no sign that they had been there after they left....all very neat and tidy... Hope I never need them again! ....but if I did I wouldn't hesitate to get back in touch with them...

Have used Darren @ EPS Trenchless now twice , found his work to be first class . Always turned up on time , kept the site neat and tidy and price was exactly as quoted . Happy to recommend

After finding a leak under my driveway,When other companies including Anglian Water were no help, After speaking to Darren at EPS when he did a site visit he instantly put my my mind at ease. Darren adjusted his schedule to get my leak sorted after Anglian Water started to put me under pressure. Cannot fault the service and speed of installation would definitely recommend thankyou Darren and all at EPS.

On the day of the work nobody arrived. I waited until 11 and contacted Darren and his reply of which did not include an apology was Hi Stuart - having a bit of bother with staff. Should be making a start, I'll call soon with update. Thanks Darren . That was the last I heard of them even after leaving messages and contacting Darren's Office as well. I would not recommend them as they are not trust worthy or professional.

After two leaks in the mains pipe under my front garden within a couple of months, each requiring excavation by me and the services of a plumber, I realised that a 1974 plastic pipe was likely to leak again. I did some web sleuthing, discovered the moling process and found EPS. I have only positive comments to make about the service I received. The work is effectively “invisible mending” and I feel that’s a really irking issue I no longer have to concern myself over. Two very personable chaps who did an excellent job. Highly recommended.

This company is brilliant. AWA told me my leak was my responsibility. Contacted EPS via an AWA link. On 19th Jan 2023, my leak caused my street to be a sheet of ice. EPS considered it to be an emergency and carried out the repair on 21st January. No fuss, no bother. And half the price of another company who, luckily for me, quoted me too late.

10/10 - Brilliant service from Start to finish. Really easy and straightforward to get a quote and book the job in. The installation was completed with minimal distribution and the area was left clean and tidy. Everyone I dealt with was pleasant and went out their way to help me. Thank you very much indeed.

I am normally quite skeptical about 5 star reviews, but after my experience with Darren u0026 John I would give this marvellous company 10/10 if I could. It has taken me over 6 weeks going through my useless insurance company’s Home emergency team, the water board as well as a quite a few charlatans posing as plumbers who ripped me off every which way. I didn’t think EPS would come all the way down from Northampton to London as quite a few other companies similar to them had declined to assist, so I didn’t approach them earlier. On their initial visit where they put my mind completely at ease about the process , they confirmed that they could only return 2 weeks after to replace my lead pipe. When I mentioned that I had had no water in my home for 6 weeks, they immediately came into the house to assess the situation. They then proceeded to completely blow my mind with their kindness. They fixed the leaking lead pipe FREE of charge as a temporary measure until they returned to complete the job.( A previous plumber had charged me £250 to do a botched job) To say that I was overwhelmed by their generosity , after the 6 weeks without water, is an understatement. These two young men, Darren and John have restored my faith in humanity. They worked extremely hard for 11 hours without any fuss or bother, lots of laughter and cups of coffee. I only wish they undertook other plumbing work as I would not hesitate to use them again. I cannot recommend them highly enough !