The Lord Nelson Hotel

Worst place I've ever been in. The staff was polite, but everything else was a complete mess. My reservation was not taken into account. I was given a room that was not cleaned then changed to another. However, it was dirty, the smell was awful... I couldn't spend the night there so I had to go out at 12am to book a room in another hotel so I can checkout from that mess. There were homeless people inside as well. The keys for all the rooms were left at a door for the whole day and noone bothered at the end I was the one who brought them safely to reception... No refund, no apologies nothing was proposed in order to cover for all that inconvenience. Oh and the WiFi - it was not working I absolutely don't recommend this place, better to spend 10-20 pounds more but to have a proper sleep

I got a clean, spacious and comfortable single room with just £26 per night. Did not expect to have such a large tv screen in the room! Location is perfect especially if you have an early/late train to catch + the staff members are super friendly. They also provide complimentary breakfast and I left with satisfaction every morning. Mattress may be a bit hard for some people but I prefer hard ones, so not a problem for me. Wifi sometimes unstable.

Very disappointing. Rooms were dirty, bathroom had lots of black mould. Room had a constant sour smell. Elevator out of order. Location is good though. Probably the only positive. Close to the station, library, museum. Short walk to the bars and restaurants. Was going to say the staff were good as they were mostly friendly but had a poor experience upon checkout: we asked to store our bags for a few hours and were met with eye-rolls and huffs, as if our request was a ridiculous inconvenience. Breakfast was included, it’s alright; just toast, fruit, cereal.

No frills hotel conveniently located behind Lime Street station. Rooms are functional and beds are comfy. Tea and coffee making facilities available in all rooms. Complimentary continental breakfast provided by hotel is particularly welcome. The staff are always unfailingly friendly and helpful.

This is a 2 star hotel, l have been on worse 4 star hotels, well decorated and clean room, massive modern Shower room, room cleaned daily, there 5 days and towels changed twice. Friendly staff, good value for money, will certainly return. Of