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Anonymous
10-18-2023 09:49Located at the entrance to the station, perfect before catching a train or even whilst changing trains which we found very convenient. Fast and friendly service was experienced from the staff on our visit. Comfortable seating and lots of natural light, plenty of USB u0026 plug sockets at seats for charging your devices on the go and the hot chocolate was excellent. Would visit again if needed.
Anonymous
06-28-2023 08:59I cannot personally understand why people rate this store as 1 star without thinking of the ramifications of doing so. Rating a store 1 star unnecessarily reflects upon staff members, it puts unnecessary pressure on them, and results in management taking these ratings on face value rather than realising it is often the result of a bitter difficult individual who has no conversation ability or problem solving capability, where an approach to staff to sort out any issues there and then would result in a fairer score without needing to resort to being a keyboard warrior. I use this store regularly, like daily and I have done for months. The staff are honestly and literally so very helpful, lovely and chatty, they work their socks off even when it is baking hot and the queue is out the door. Nothing seems too much trouble. Special mention about Erin, great personality! On the couple of occasions something has been misheard or missed, I've mentioned it and it has been immediately sorted. We are all human. Most of you out there need to develop some personality, conversation skills and simply to just be a nice person. If you are a member of management reading this and you use face value public negative ratings as a stick to beat your staff with, hang your head and learn to be a leader and not a manager. Your staff are diamond's. Give them a management hug rather than come down on them. Staff need encouragement and praise not constant berating!
Anonymous
06-16-2023 05:52I suspect this coffee would not be that terrible if the baristas would actually clean the portafilters before brewing... It just tastes muddy, simply because there is always leftover grounds in the portafilters... Also all milk jugs had leftover milk ... Please do better
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