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Anonymous
08-30-2023 15:00I found not one, but two hairs in my food. No one in my family has black hair so I know it’s not got in there from my house. I don’t usually leave bad reviews as I understand retail staff are busy and mistakes are made. Then I saw another review where someone else said the same thing. The fact that it’s a recurring thing shows me there is a substandard amount of care here and I would want to be warned about it if I was going to eat here. Will not be ordering again until the standard of hygiene improves.
Anonymous
07-19-2023 00:04Very disappointing, I ordered the seafood and I didn't see much seafood in there. When I questioned this, I just got told that the chef definitely put some in and told that if I don't find any when I eat it, I should come back. I found 4 of the tiniest prawns in there... A disgrace.
Anonymous
06-18-2023 23:00I went with my daughter and family on Sunday around 12.00 lunch time. We wanted to eat there so I found a table outside ,one of 3. All were on the dirty side with leftover food bits on them. My daughter and husband placed the order after I picked off the board menu outside. I can't eat hot, spicy or peppery stuff ( as my mouths a wimp lol. ). So I stuck to a safe bet of sweet and sour. Nope, ran out. Picked something else ... No, non left . So I had to have a combo box. Same with my daughter, something she wanted was not available so she had to have black bean noodle thing. Prices are on the high side and stuff could do with smiling lessons. Waiting time not too bad but one drink was missing so we had to go back in for it . NO. Chop sticks in a Chinese take away / restaurant ! Unbelievable that you have to pay for them if you want them . So we had to stick with plastic fork. My daughter's black bean box was disgusting . She said it tasted like eating a condiment of salt . She likes salt but this was mega salty , so over powering that salt was the only flavour.she could taste. Mine just tasted weird. I don't think we will be back again in a long while.
Anonymous
06-10-2023 21:02Wanted a quick meal and chose this over Burger King. Tried to use the order screens, half of it was out of stock and when you tried to add a side it took you back to the classics menu. A member of staff walked passed us twice with no offer of help so we left and went to Burger King. I recommend the Chicken Royale, was quick, easy to order and hot!
Anonymous
05-18-2023 19:56We should have read the reviews before we went - nothing has changed ! The ordering machine wouldn’t work - lots of things not available- the staff were friendly but obviously talking about customers and taking selfies of themselves . Unsure if management actually read these reviews - they need to ! I wouldn’t waste my money again here.
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