Currys

Bought a laptop for my daughter today but felt that once the sale was done the lady was not interested and my daughter commented that the goodbye that we got was one of no interest and basically go away.

DO NOT GO TO THIS STORE IN LONGTON. I went in the other day to upgrade my phone and I was told to wait by the phones and some on will be with me 40 mins later nothing so I walked out. Then today went to get a TV asked some one if they could help and was told to wait and yet again nothing all the staff r standing about talking doing nothing so I walked out went festival park and was seen to straight away. Longton currys needs new staff who actually care about there customers

Looked online. Saw what was available, ordered it and collected. Good service. Staff greeted us at door and product appeared like magic. They then helped us to place it in the car.

Didn't have the product we wanted to buy in stock but couldn't order it to store for in store pick up but would accept home delivery for a £20 fee. No fault of the staff in store ,they seemed as puzzled as we were.

Ok. Some staff very knowledgeable but some others couldn't be bothered

Sent from the festival park store to collect a £200 shark hoover as they had non in stock. Got there for 18:57 and we heard the doors lock as we were walking towards them. States open till 7! Rude and Poor customer service! Longton branch

My laptop was dropped over a week ago to a staff member called Ben, they should have check the status of the device and let me know by the end of the day or the next day. After a week of waiting and asking for updated all I get is they do not know anything, I need to wait. A week later, which is today, I went to pick it up, but, no one was at the till. As always, I had to wait for 45 minutes for someone to come, at some point, bored of life by the look on his face, Stephen, the store manager, comes and says the same thing I hear over the phone, we dont know what to say because no one made notes. So, literally, the device stays in the store for over a week, no one looks at it and me, as a customer who pays £6.99 every month for their services get nothing. THIS IS THE MOST LAIM, UNPROFESSIONAL, POOREST CUSTOMER SERVICE.

DONT WASTE YOUR TIME AND GO STRAIGHT TO FESTIVAL PARK Worst customer service and will leave you out of pocket at not fault of your own and unable to pay the loan ! After going Currys at festival park (excellent customer service!) We were sold on a hoover but unfortunately they did not have it in stock , so checked on line and this Currys up the road did So on arrival it was obvious the didn't know anything about hoovers but doesn't matter as festival park all ready sold us on this one . So went to the desk where the women did 3 credit searches on us cause she kept closing them down ! We were using 4x love to shop vouchers , so cause we weren't at the till she would need to put it on a curry card , which was fine . When she come back she said I can only put 3 of them on a Currys card but I voided it so it will take up to 48 hours to show back on account but if not come back in store , so to purchase this hoover we would have to use cash ! Which annoyed me as I saw the vouchers as a saving Instead I at to folk out the money instead of making a saving ! Then we walked out and realised we do not have a clue how to pay the 6 months interest free loan , the guy at the front said we would get an email , which we did , but when tried to log in , the women has set it up with wrong details ! And we are unable to access the account . Called customer service and they said they can not do anything and will tell the staff but no one from complaint will talk to me or call me back ! So we come a way with a hoover that cost us more money , £30 less on voucher we have not used and a loan we can not access or pay off ! And no one will help us !!!!!! AVOID , AVOID, AVOID