Malmaison Bar & Grill Birmingham

£80–90

Service was great but food was awful. We had afternoon tea and the burger was cold and dry, like all of it was fridge to table. The scones were like rocks. Can only recommend the chocolate ganache tart..rest was a hard pass. (Birthday treat was served on a slate size of table and had to remove it myself so mum could reach her plate 🤦🏽u200d♀️)

Plush modern French brasserie with trendy glass tables. Selection of booth seating and tables. Good selection of modern French cuisine with seasonal and local ingredients. The goats cheese crostinni melted in the mouth and wasn't too heavy. The chicken wings were crisp but the dip was very strong blue cheesy. My chicken breast main sounded larger than it was. The burger was good but you could only have it well done. Desserts were nice but the sticky toffee needed more sauce for the size. We had an offer but the bill was still quite pricey even after the discount. Extremely excellent service.

£50–60

£10–20

Loved our dining experience but there were a few things that could have been better; • husbands steak was ordered medium rare...but came medium...it might have been sat waiting and thus wasn't what it could have been - was delicious nonetheless • peppercorn sauce was sweet! I'm used to deep rich flavours and this was overshadowed by sweetness • mac n cheese lacked flavour even with the cheese topping. I didn't know this could even be the case for a classics staple like mac n cheese. We barely touched it. • drinks orders were slow due to the bar staff being busy wuth cocktail week. We managed to get two drinks each the entire meal. The restaurant staff themselves were fantastic and as helpful as they could be. Loved their take on the cob salad. I had it with buffalo wings. I ordered fried pickles expecting only fried sliced gherkins but they were actually fried various pickled veggies which was fun. Overall I would return and be mindful of business etc and try get double drinks and clear feedback on food there and then

Absolutely amazing day at Mal maison Spa and gym, we went for my wife's birthday Clare and Katrina gave us great treatments we feel so relaxed, the food and service was amazing at the Mal Basseri, service by Sonny the waiter was so good, he is a credit to the Mal Maison name... thanks again...

Quiet and relaxing Monday afternoon cocktail and a light bite. Excellent attention to detail by Antonio who brought our attention to the 3pm drinks offer. So friendly and polite.

Had the most enjoyable evening and the best service I have ever received at a restaurant. I could not fault. Great service and great staff! 1000/10

I booked two nights at malmaison hotel with the 2 courses and full breakfast. I want to mention that the staff from reception and from the breakfast were amazing ,professionals and kid's friendly. Unfortunately I can't say the same thing about the Manager from the restaurant the food was delicious but the services ... was totally lack of ethics. The second night I was, the Manager from the restaurant knew that I have packages and he sent me a bill of £100 for supplements and he was busy 10 -15 minutes ,I explained to the waiter that I have package and that the bill is a mistake then he comes back with a new bill for supplements which I signed after I signed I checked the receipt and I asked the waitress if 2 cheesecake, 1 still water and 1 fruit bol can't be £56 he apologized and he bringed a new bill of £26 and I said that he can put on my room . I had to go to my room with the dessert because my daughter she felt asleep in the restaurant. Few minutes later the waiter appear to my room and asked me to pay the bill because they don't have my card details, I told him that I'm in pijamas and that I can call reception and give my details over the phone he insisted to go at the reception which finally I went. I went to the reception to pay and wasn't possible to pay because the restaurant didn't sent my bill to my room therefore I was with the card at the restaurant and I paid and the Manager assured me that everything is 0 and that he will confirm with the reception. When I checked out in the morning a bill of €50 something was on my room. Therefore the staff from the restaurant tried to over charge me for no reason even I left tips £10 each time I was at the restaurant. I explained at the reception what happened and luckily they believed me and he apologized for the restaurant staff behavior. Now I know that there are camera and they easy can see that last night I was up and down 3 times with the card around 8:30 -9 pm.and they clearly can see that indeed I paid and also I can take bank statements from the bank and show because I live in Birmingham and I can go with the bank statements back anytime. Now this is lack of respect and ethics because they put me to sign a wrong bill then apologies bring a new one but send the old one to the reception. Even the rooms and the food are amazing I will never go to eat at Chez Mal because their behavior and lack of respect I'm a nice person it doesn't mean that I'm stupid.

We had a really lovely afternoon tea here at Chez Mal today November 2022. Sonny our waiter was especially amazing, friendly and very attentive, Chez Mal also had a lovely surprise for us as we were a small group of friends who'd never physically met before. Thank you for making our afternoon even more delightful Sonny.