CACAO 70 Eatery

Is there such a thing as a bad chocolate place? Not in my experience! We decided to indulge ourselves at this spot and ordered the fondue for two with milk chocolate and earl grey. The dish came with a generous assortment of fruits, a brownie, and a waffle. While the chocolate pots were not filled to the brim, there was still an ample amount. The chocolates were delicious, and everything was prepared with care. The prices were reasonable too. Our friends tried the larger plates, which allowed them to cook marshmallows over an open flame—an exciting experience. Another friend opted for the volcano brownie. The items were similar but creatively presented. If you're in the neighborhood, this is a great dessert place to satisfy your sweet tooth.

I do NOT recommend. I was incredibly disappointed. As a chocolate lover, I was drawn in by the signs and menu posted outside the restaurant. I wanted a cool chocolate to satisfy my thirst and hunger. I ordered the “Iced Strawberry Chocolate Milkshake” and after paying over $7, I get a very pink milkshake so I ask if there’s chocolate in it. The guy tells me that he forgot to add it, so I have to give it back, instead of him offering. (Another issue is that I am fairly certain he retrieved the open bag of milk for the shake from the counter vs fridge.) Then he goes to talk to the (I assume) owner and then the man serving me just pours white chocolate sauce over the whipped cream on top of the shake. 🙄 I ask again if there’s chocolate in it and explains what he just did. I was so frustrated and confused and almost felt like somehow it was my fault for not verifying how the milkshake should be made before I ordered and paid… So I took the milkshake and left and drank as I walked to my next destination. Halfway through drinking a mediocre strawberry shake, I feel a hair on my tongue. 🤢 So I wiped my tongue on my napkin and threw out the rest. I really wished I had bought gelato from around the corner. Pictures below: second pic is right before throwing it out. Such a waste. 👎

Literally my worst experience at a dessert restaurant. I went with my partner and 2 friends. I'll sum up the highlights: 1. I ordered the fondue and was VERY explicit that I was allergic to bananas and I asked to not have any bananas with the dish. When the dish arrived - of course, there were bananas with it. I reminded the server I was allergic and they seemed to have no idea what an allergy was. They finally took it away and came back about 10 minutes later with apples, instead of bananas, in the fresh fruit tray. 2. My partner ordered the S'mores speciality milkshake which listed that it came with chocolate cereal, brownie BITES, and GRILLED marshmallows. When it arrived, it was a melted chocolate soup with no chocolate cereal, one single brownie bite, and the marshmallows weren't grilled or roasted at all. My partner called the server over and she said that they were out of chocolate cereal (which would have been nice to know before we ordered it...). He also pointed out there was only one single tiny brownie when the menu says brownie bites (plural!), and that the marshmallows were completely raw and just soggy floating in the melted chocolate milk soup, and she just kept repeating I don't work in the kitchen. I can't do anything about it. I can't do anything. She eventually went and talked to the manager and said the most she could do was 25% off the dish. 3. We asked for our bills and the server came back and handed a single bill with all the orders to me (again... we asked for separate bills). So I asked if we could please have separate bills, and the server seemed really annoyed and brought out 2 separate bills but then still had my order on my friend's bill. He ended up just paying it because we didn't want to ask her to fix another mistake. 4. My partner asked if he could talk to the manager and the server said no. She said the manager was too busy making the next order. (It was NOT a busy night... it was Monday at 8:45pm... there were maybe two other tables there...) My partner insisted and the manager finally came out to talk to him. The manager kept saying that bananas were cheaper than strawberries and so she was doing us a favour with the fondue (.... 1) we weren't complaining about the fondue, and 2) they gave us extra apples, not strawberries, so her point was moot anyway). Not only that, she then said that she touches everything after she touches the bananas anyway and admitted that everything was cross-contaminated. THAT I already knew in the moment because I could feel my throat and tongue tingling. BE WARNED IF YOU HAVE AN ALLERGY: THEY WILL NOT BE UPFRONT ABOUT CROSS CONTAMINATION. I am lucky because I didn't DIRECTLY eat the bananas so I didn't have a full on reaction but it could have been MUCH worse for someone else. 5. The manager then went on to say that she purposefully doesn't grill the marshmallows because it takes too much time and how am I supposed to put hot marshmallows on cold ice cream? (How is that our problem?! Take it off the menu if you don't want to make it how you've advertised!) She REFUSED to refund him and finally ended up just giving us a 5 dollar bill to get us to leave. We will never be returning and would advise people, especially people with allergies, to stay away. I don't relish leaving a bad review but I am absolutely shocked by what happened tonight.

Nothing really special, I ordered a shake and the peanut butter fondue. The shake just tastes like normal store bought ice cream turned into a shake, and the peanut butter fondue was a little bitter which is okay but I was just expecting more of a milk chocolate though it tasted like regular Kraft peanut butter was mixed into it. It's not bad overall, but not great. They played Ken's song from Barbie, so the music choice and atmosphere were nice.

Love this place! Amazing desserts and drinks. Just wish they would add some lounge music in the background to make it more cozy

Firstly, the fondue was incredible. I had the “black and white” fondue with all fruit and it was delicious. And a great price at less than $15/person. I also had a macchiato that tasted wonderful. The service however, was less than wonderful. We waited over an hour for our fondue (we were only a group of 3) and it really didn’t appear that busy. We also didn’t have anyone ask how anything was and didn’t even see our waiter until we hunted her back down when we wanted to pay and leave. We would definitely try this place again, simply because it was so delicious and we hope to have a better experience with the service.

Small spot with wide variety of brunch options. We ordered frittata, waffles and English breakfast with hot cocoa. Everything was hot and delicious.

Located in the core of By Ward. This Eatery in my opinion is a must stop. I arrived there as they’re were opening and we were the only ones in the restaurant. Our COVID documents were verified before being seated and we had a question air to fill through QR code for tracking purposes instead of having just our names written down on paper with a phone number. While we were there, I thought the service was fantastic, hard to tell if it would be any different if they were busy as there wasn’t anyone else there yet. From the beginning we were greeted and seated quickly and our orders were taken with food arriving quickly also. We opted for a Strawberry chocolate milk shake, cacao 70 hot chocolate and fondue for two with earl grey chocolate. My partner said it was the best milkshake they had tried (ever) and I must say, my hot chocolate was to die for! As for the fondue, I loved the concept and we had a good ratio of waffle, brownie bites and fruits to dip in our chocolate. My experience here was great and i have a lack of understanding as to why the negative reviews as I experienced none of the comments made with the 1 star reviews. I recommend this as a stop for any sweet tooth or chocolate lover!