Best Buy

Bought a gas range two weeks ago (takeaway old - install new). Paid in full. Two weeks later, the installer writes to say they will be further delayed?? Indefinitely - no installation teams in the region. Wow!

Today, I tried to return a Dyson product but was rejected twice. The salesperson assured me that I could return the product within 30 days if I was dissatisfied, provided it was in good condition and contained all original components. However, the staff at the store, including the manager, insisted that open box returns were not accepted. Even after consulting with someone from Best Buy HQ and having them clarify the return policy over the phone on speaker, the location begrudgingly processed the refund. Nonetheless, an employee at the store still insisted that this was a special exception and not their standard practice. It's essential to ensure consistent adherence to the company's policy, which is clearly stated on the website and used as a selling point by the sales team.

I’ve shopped at many Best Buy stores in many different locations. It’s always been the same experience. No issues really ever. I’ve avoided shopping there on Boxing Days because it’s so so busy. 😂 it’s always fun shopping here because let’s face it. It’s an adult toy store. 😂

There are never enough people working. I we t in to buy an Iwatch today and left empty handed because the wait to be helped was just too long.

Worst buy, not best buy. Worst service ever. I went to return a memory card card today sunday June 4th at 11:30am that my daughter bought. The clerk at the customer service told me if I can put it in my debit. I told her no, because it's my daughter money and she paid cash. Then she said to come back in few hours. Any how I asked her to speak with the manager, smiling she said I'm the manager and this is my area. Then she said no customer paid with cash so she doesn't have cash,. Still unacceptable. I asked her what time they open and she replied 10am and it was 11:30am. Anyhow if there is no customers that paid cash, they supposed to have some petty cash or get some from the front cashiers. Unacceptable and excusable answer from the supposedly manager. But it was in a rude way. I would give Zero stars but unfortunately there is no option for that.