Fragrance 365

Fast Shipping, Good Customer Service. Will order again.

Best online perfume outlet around. Authentic perfumes and good customer service ( rebecca is awesome)

Bad experience and extremely rude customer service My story with them have been nothing but regret. Stay away from them as much as you can or else you will regret just like i am doing right now. Apart of the terrible experience, they have extremely rude customer service. My experience is that i was to go for a trip and i ordered 2 perfumes costing over $300 which was supposed to be as a gift for the trip. Due to shipping delay, i could not get the perfumes before the trip. After i returned, i found the perfumes in my mail box and contacted them to return it and that was where my nightmare began. After sending over 3 emails requesting to return the perfumes, they finally contacted me days later to let me know that they will deduct the return shipping fee and credit the rest into my credit card. I emailed them asking how much the return shipping will be and they quoted me $43.32 to post the perfumes by Canada post back to Ontario from Alberta. That sounded to expensive and like a scam to me and i decided to post it myself. I requested to post it myself and wanted the mailing address and Mary whom i was talking to told me they can not give out their return address and i only have to do a return through them. That sounded very fishy to me. After several email exchanges in which she was very rude, she finally told me she will need to get permission from her supervisor before giving me the address and she will get back to me the next day. The next day passed and i did not receive any address from them. After several reminder emails, i finally got the address from them 4 days later. i shipped the perfumes back to them and emailed them the tracking number. Today is 5 days since they signed to have received the perfumes and i have not heard from them. i have been emailing them asking when they will issue my full refund an no one is responding to my emails. JUST STAY AWAY FROM THEM OR ELSE YOU WILL ALSO REGRET IT.

I purchased few perfumes for multiple occasions and I'm very pleased with quick delivery and authentic products. From now on I wont be shopping anywhere else . They are the best online perfume retailer in Canada and i highly recommend them to anyone.

the prices here seem to be 25% to 50% expensive than other online perfume stores. for example i could buy acqua di gio armani 100ml for CAD 75 at other online stores whereas this website was listing it for CAD 133. I would not recommend to buy here.

I have been purchasing from fragrance 365 for quite sometime now and i'm very satisfied with their products and offerings. I would recommend them to anyone.

If I could give something less than a 1star I would not hesitate to. I ordered a perfume for my friend for her birthday from these bunch of unprofessionals, not only did they send my order to the wrong province entirely, when I reached out to them and told them how they exposed my friends address, phone number and other details to a complete stranger, they didn’t have the decency to apologize for their sloppy services. Instead, they had the audacity to tell us that they have too many orders they’re dealing with, and that they’re not robots after first Blatantly denying that they hadn’t yet shipped the order. I will never be using their services again and I would advise everyone never to use these guys because they are the most incompetent bunch I have ever encountered everrr! Zero stars or less for these guys please!