Aerie Store

I came to return a dress, I purchased online, but Kelsie and D ( Sorry forgot the name,) but Il never forget how I was treated, were awesome, I leave the store with other items great team! I'm very happy with my purchase Gladys Thank you July 6, 2023

Exceptional customer service. I was really impressed.

Extremely helpful staff. The curvy ginger sales MAN we had helping us was the best example of perfect I've seen in customer service in ages. From having a long history in retail management roles, I was so pleasantly surprised to see that there is friendly, approachable, and knowledgeable staff out there! Not only did he make my daughter (She has went from a size 16 to an 8) feel so beautiful, but he helped her find a new style to suit her new body within Moms back to school budget!!

I shopped here for the first time yesterday and my experience was absolutely fabulous. From the moment I stepped in the store, I felt welcomed. The team was well coordinated and everyone was actively helping one another and assisting the shoppers as well. The individual that helped me yesterday went above and beyond my expectations and unfortunately I did not get her name, but she is a true asset to the company. I will definitely support this store again. The clothes are classic and great quality. And most importantly, the people are amazing. Shop here!!

Every time I come to this store at this location, the customer service and the stores aesthetic is impeccable. I wish I knew all the girls names but they truly are all awesome 👏 Thanks to Bella that was working this evening. She thanked me for being a loyal shopper and was so positive and kind with her words. Most retail clothing shops don’t even speak to you until you go to the register to pay. It’s refreshing to be treated like I matter. Thank you again for the awesome customer service and hard work to everyone at this location.

Mara (I think that’s how you spell her name) was amazing! She sized me and helped me decide on bras that fit perfect. She is such a kind and caring person who decides seems to love what she does!

I normally don't spend more than 4 minutes in a store when I am looking for a specific item. However, Lauren totally changed the game for me. She is the sweetest and most hardworking girl. She looked online and in store for all my sizes and colour preferences and always made her way back to my fitting room to share more options for me and her respected opinion- despite helping many other customers at the same time. I even looked at some of the bralettes while walking to the register and she went, I wanted to show you this but I knew it wouldn't have matched your requirements. and she was absolutely right! Lauren LITERALLY went above and beyond for me. As someone who has worked in retail for 8 years, this was my first most lovely and remarkable experience as a customer on the other side. I don't usually shop on a regular basis or have a favourite store, but when I do need a new wardrobe, I know exactly where I'm going now. Thank you Lauren for all of your patience and for making me feel so comfortable shopping at my own pace! I love ALL of the 10 things I bought ◡̈