Dr. Andrew Tortorella - Dentistry in Niagara Falls
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79596
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+12892710021
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https://www.drtortorella.com/
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4444 Drummond Rd, Niagara Falls, ON L2E 6C6, Canada
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Anonymous
10-14-2023 03:03Our family has been very pleased with the professional care of dentistry Dr. Tortorella and his staff have provided over the years. The assistants and hygienists are very knowledgeable about the dental procedures and have high standards when it comes to the care and maintenance of our teeth. I have a low tolerance for pain and that dental chair has on occasion caused some anxiety, however, Dr. Tortorella and his staff have always been sensitive to that fact and consistently made me comfortable and somewhat relaxed!! We are also pleased with the consideration shown by the office staff: the friendly phone reminders, the assistance in payments and the accommodation in changing appointments for our sons who live out of town!! A BIG thank you to Dr. Tortorella and staff!!
Anonymous
09-02-2023 19:12My boys and I have been going to the Tortorella Dentistry in N/falls for a number of years now, and the experience is always top notch. The front desk receptionists are always very welcoming, ensuring that your schedules are accommodated with efficient follow-up reminders. I appreciate the relationship we have built with our dental hygienist, Mary, who takes such good care of all her patients. There is always an abundance of compassion, empathy and humour to alleviate stress. Whenever friends ask around for a ‘new dentist’, I highly recommend dr. Tortorella who pays attention to detail, has great interpersonal skills and treats my family with care. Thank you, team!
Anonymous
04-03-2023 10:46Good dentist, poor ethics. I was in debilitating pain from a broken wisdom tooth to the point where I couldn't drive and get anywhere safely on my own. I canceled my first appointment because I found a dentist that could get me in and on antibiotics right away, rather than me waiting a few days. I figured I could get the x-rays transferred at a later date, save everyone the headache, and not have to wait days on end to start killing any infection that could be present. The second time I canceled; I quite literally can not go anywhere because I had to go to the hospital to get such intense pain meds that all I can do is sleep. Regardless of this all being explained, I was still told that unfortunately, you'll have to find another dentist due to two 'short cancels'. What? I short canceled DUE TO MY TOOTH. I absolutely WILL be finding a new dentist that actually cares about their patients. Do better.
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