Shanghai House Restaurant

I was very disappointed this evening with our order. Everything was correct but the Lemon Chicken...we received the chicken but no lemon sauce. I called the restaurant and told them that we did not receive the sauce. The man I spoke with kept saying, I am sure we gave it to you. I told him that it was missing but everything else was received. So he asked where we lived to drop it off. I told him that we live in Etobicoke. Oh, well then give me your address if you really really really need it. Or just accept me saying I'm sorry. The really really really part made me angrier. As if to say, our complaint was not necessary. That is my daughter's favorite dish, she was disappointed, as was I. What? Wait for it to arrive while the other items get cold? The other younger man that we have dealt with in the past made that mistake before and was very apologetic going as far as giving us a replacement dish for free the next time we ordered. Obviously this guy has too much business, so I will be taking my business elsewhere and word of mouth travels fast.

Edit: Added price range First time I went here and based on the reviews and on the brochure I got the hot braised chicken. Gotta say, it is good! At first look its like okay, but then you eat its definitely yum wow. Price is fair, portion size is good and quality is also good! Every single piece of meat was good, not a single bad piece that you want to spit out. A good contrast from many other stores of similar variety lol... Customer service was also great as the man was very nice and responsive. Again a nice refreshment. I will definitely be back!

CA$10–20

Meant to take a pic of the food when we got home but it was so delicious we ate half before I realized LOL. This is going to be our new go to spot for Chinese food in sauga! Really delicious food, great portions and great price. Owner/worker today was SUPER NICE. The guy handling the phones told me they were super busy but would squeeze our order in and call me back once it was almost ready so that I wasn’t hanging out in the parking lot. Went above and beyond! When we met him and picked it up he knew exactly our order and we were our fast. Really amazing place and really recommend everyone give them a try. SUPPORT LOCAL SMALL BUSINESSES

Excellent Service!! Server is very helpful.. and the food here is not really on point, its very greasy or oily. But the taste is amazing only the texture needs some improvement. Overall: Worth the price 😁

This place has the absolute best Chinese Food around! If you are planing on ordering Chinese food for yourself or your friends u0026 family this is the place. Cash discounts, Pick up discounts available. Best tasting Chinese around with a huge variety and great prices

CA$10–20

Some of the BEST Chinese food I've ever had. The prices are unbelievably reasonable for the quantity of food. Everything is fresh and served hot.

Great place to get some authentic chinese take out. Try the braised chicken with fried rice. Amazing. Been eating here for over 10 years.

I ordered 4 dishes. I was not at all impressed with any of them. The Combo dishes with rice and a Gravy dish had very little sauce. Not enough gravy for the amount of rice given. The Cantonese chow mein tasted and looked like they just splashed soy sauce on fried noodles. There was no sauce at all on it and there were dark spots in the noodles where they splashed a little soy sauce, very lazy. The wonton soup broth tasted like water and soy sauce again. One of the worst Chinese places I've visited food wise, and Ive been to a lot. Go elsewhere.

CA$40–50

CA$20–30