Goodyear Certified Auto Service/ Top Notch Motor Inc.
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80858
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+19054592050
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264 Queen St E, Brampton, ON L6V 1B9, Canada
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Anonymous
08-14-2023 21:27This Shop Deserves Zero Stars. Disappointment of a Shop. Business. They Deserve To Be Shut Down. Very Poor Customer Service Skills. Front Desk. Manager. Technician. Owner. Don't even bother asking the female for anything at the front desk.. She's rude and useless. She has a very hard time hearing. Manager Ben. Does not even deserve to have a job. Doesn't even speak appropriately to customers. Lies. Ben repaired a leak on my rim. Great. But while in the process of the repair he damaged my rim all around. Inside , the lip and near the valve. Best part. He failed to mention it. And covers its with some crusty paint that doesn't even match. When asked who did the job. He said the worker left. Meanwhile he had PAINT on his hands. And when confronted he couldn't even respond he walked off. He wanted to fix the rim himself he kept insisting. I refused as after that and him lying I did not trust him with my car. So Troy stepped in and I discussed hey I wanna fix it on my own and I'll bring the bill to you guys. He said okay he took pictures I took pictures. I even sent an email that has zero response. Just for records . Now today I hand the invoice for the damage. And they refused to cover the cost. After mentioning they said they will. Because it's painted and not powder coated they won't cover the cost. But no one mentioned that until today. The owner Martin is very unprofessional with dealing with customers. He smokes and handles money while doing transactions with customers. Technician who works there tried to put there 2 sense in on telling me words that shouldn't have even stepped foot out of his mouth. Mark was his name. Don't trust this shop with your vehicle. Take it to a better place that's honest with you. These people don't deserve business from anyone. Whatever reviews you see from everyone that had something bad to say it's all true. They do not know how to deal with customers in a professional manner.
Anonymous
05-28-2023 08:09Great Shop! These guys were above amazing!! I've been there yesterday, As a first time customer. I needed a tire replacement Martin the owner and Troy the manager were very Professional and very helpful, Knowledgeable and Trustworthy and Great prices. Will definitely comeback! Highly recommend without reservation.
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