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Anonymous
10-13-2023 15:40When looking for an accountant for our taxes last year we were recommended by friends to go to Lorne at HNG. We called first because my wife needs to file a USA tax return as well and we wanted to make sure they could do both. We were told that they handle our taxes and he has a college that handles the USA return and he would work with him to get that done. We received our Canadian returns and were happy with that but have never received the USA return. We have followed up with phone calls etc for the last year and never a good excuse as to why they were not done. Still haven't been able to get my wife's tax documents back for her USA return. We will never be using this firm again and I would not recommend to anyone because of the lack of customer service.
Anonymous
02-28-2023 09:09HORRIBLE TAX FIRM. We chose lorne by reference from another gentleman. Lorne mis filed our business taxes and we owe the cra a large chunk of money due to his error. He wont answer the phone or email. He shut us down completely after filing AND keeps sending us a bill. DO NOT RECOMMEND. We did all the book keeping for him and asked to go over a few things before he filed. He ignored our calls. Filed our information wrong and invoiced us We will not be paying our bill to this firm untill our issues are resolved ( which we chose another firm todo)
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