Globe Location Auto & Camion (Car & Truck Rental)

August 2023 I rented a car from Globe Car for 5 days for $1487.99 + sales taxes. Not exactly a 'deal' so I expected a smooth experience. When I picked up the car it was dirty on the outside AND inside. Bird poop all over, stains on the seats, sand everywhere, dirty windows inside and outside, food stains on the dashboard, just to name a few things. I had to pick up VIP clients and felt ashamed to drive them around in such a dirty car. I called Globe Car and send them 18 pictures as proof, but I did not receive a response. After emailing them again they reimbursed me $50 on the total amount. I found this to be a joke as it didn't even cover the expenses for me to have the car cleaned. I emailed Globe Car several times after, but they NEVER responded to any of my messages. Globe Car DOES NOT take responsibility for their mistakes and frankly, they DON'T CARE about their clients. I won't rent at Globe Car again, ever.

Yuri at front desk is awesome. There was a mixup of cars in system, I didn't get what I rented. Free upgrade is great, Bronco might cost me more gas. Suggest you guys clean the office area, floors :)

The service was highly disappointing as they kept me waiting for an additional half an hour despite having all my documents prepared. They refused to process my request, claiming that my driver's license was invalid. Upon double-checking, I found that my license was indeed valid, leaving me thoroughly unsatisfied with their service.

I have had 3 bookings with this company so far and each transaction went smoothly. I have dealt twice with Ismael, he is very professional and efficient. Answered all my questions and has helped me go through all processes the first time. Thank you

I booked a last minute reservation for next day use of a cargo van as I was moving given that uhaul messed up my reservation with them. I've come to find out that they have the cheapest rentals even for under 25 age drivers. Now I'm planning a roadtrip using their car rentals as they are the cheapest. There's even free cancellation before the date of reservation and no upfront payments when booking.

Avoid this business! I returned a car before the time on my contract and I was still charged for an additional hour (at a high price for the delay they claimed). I sent a message about this and did not get a response, but they still took the money on the credit card on file. This feels like a scam of a business and I won't be returning unless they revert this charge.