The Trail Shop
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81002
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+19024238736
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https://www.trailshop.com/
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6112 Quinpool Rd, Halifax, NS B3L 1A3, Canada
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Anonymous
06-09-2023 18:36I ordered a tent through this company and paid top shipping dollar to have it shipped priority. It was only coming from NB. One day delivery it said on the website. It came 3 days later. I missed my trip because I had no tent. I raised this issue with the manager in NB hoping to at least get the money back I spent for next day shipping but I was basically told to pound sand. She was incredibly rude and condescending, and completely blew me off. The staff at both of these locations are about as helpful as sack of soft potatoes. I tried supporting local, but sorry guys, you kinda suck at what you should be good at. REI and Atmosphere have been amazing to deal with so far. Maybe take some notes?
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