Iphone Samsung Phone Repair - MobileZone
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82184
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+16044463553
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https://mobilezoneonline.ca/
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555 6th St #135, New Westminster, BC V3L 5H1, Canada
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Anonymous
10-08-2023 20:40Paid 200$ for a screen replacement to have Face ID now say unavailable. I went in to try and resolve the issue as I read online that many phone repair places don’t know that you need to move over the earpiece speaker flex from your previous screen to the new screen and many people had this issue of not having Face ID work on iPhones after having screen replacements at random phone repair stores. The first time I went in he told me he was unsure of the issue to give a call on his next day he was working. I decided to go back in the next day he was working and he took my phone for an hour and told me it was a software issue. I can guarantee if I take my phone to apple and they diagnose it they will say it was from the screen replacement and not a software issue. Ironic that a software issue just so happened as my screen got replaced. He gave me a cheap screen protector for the ‘inconvenience’. My boyfriend also got his screen replaced here a year ago and his Face ID stopped working to he ended up getting a whole new phone. I’m pretty positive the guy working there knows that he messed up but doesn’t compensate for the issues he creates and for that I definitely do not recommend going here. 200$ down and to get Face ID repaired it’d cost me now 400$ at apple.
Anonymous
10-05-2023 00:51Excellent service. I've had two iPhone batteries replaced here without problems. Additionally, my son had his phone screen replaced. After it was fixed, he got distracted and didn't try it out until a few days later....when he realizethat one part of the screen wasn't working (which kept him from being able to type one of the rows of the keyboard). On top of that, he had lost the receipt by the time he noticed. He took it back, and they made it right for him -- no worries about the missing receipt. I won't hesitate to recommend these folks, or to give them more business.
Anonymous
09-04-2023 03:38I'm so glad I found this place! I got a battery replaced on a Samsung galaxy s9+. The whole process was easy and efficient - I had my phone back within the hour. Also the staff was friendly and helpful. I am thrilled with my battery life now! My phone feels like a new phone.
Anonymous
09-01-2023 06:36Paid almost 800$ for my galaxy flip phone for screen repair and they broke my front screen. They said they will fix it but they kept moving the date now it’s been 4 months and still no response I still have screenshot conversations of the people there. Terrible service. Won’t recommend. Filing a complaint to BBB
Anonymous
08-20-2023 05:34Excellent customer service, very helpful and experienced in cell phone repair. My daughter's iPhone 8 broke (screen, side buttons, water damage) They fixed everything and the phone works great. I was not looking forward to buying a new phone. Thankfully I did not have too. Thank you for everything ❤
Anonymous
05-22-2023 15:38Best Cell phone repair shop iv been to. He was able to replace my s20 screen on 15 minutes notice and stayed after his store closed to do so. I did offer him $50 extra to stay late and he gave me exceptional service. On top of replacing my screen, I got a brand new battery. Which I understand is supposed to come with the screen, however most shops save the battery to be resold and replace your screen with your old battery. On top of that, he replaced the back side of my phone where my camera lense was smashed out for a very low additional charge. Without asking, he noticed my charge port was not working well and fixed it for me without me asking free of charge. Very honest, professional and knowledgeable repair shop. Anywhere that can repair a motherboard knows what they are doing and when you couple that with honesty and integrity, there is no other cell phone shop I will visit from now on. 5/5, would give a higher rating if I could.
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