B&W Insurance Brokers

Very friendly, helpful and professional staff. My number plate was ripped off after 16 years. The staff was very courteous, issued me a new number plate with amended insurance paperwork free of charge. Thank you for your service and I will surely come here again for my car insurance needs.

If I could rate a 0 I would! Worst advice and worst service EVER! A month ago we purchased a five ton truck that needed some work and we got insurance on it to be able to drive it home. This policy was $450 and the 1st payment was made right there in the store. The following couple days we went in to pause and place truck on parked insurance until it was on the rd and were advised we had to surrender the plates and cancel leaving is out of pocked the full $450; so being that it was still the beginning of the month we asked if the CANCELATION $$ would be the same if we just kept the insurnace in place incase we fixed and got on the rd b4 the next payment and we were advise it would make NO DIFFERENCE if we came in 4 days prior to the next payment date. So we did, we surrendered the plates 3 weeks into the policy and were told it would be AN ADDITIONAL $180!!!! Absolutely obserd that we were advised and paid $630 for 3 weeks of insurance for a truck that was driven for 20 mins and parked for 21 days! Never ever going back to Bu0026W and I will pull all the other vehicle policies from them too for my entire family. The lady looked my husband right in the eyes and said *there was no way she said what she said; that there WOULDN'T BE A DIFFERENCE* which is the most disturbing part, why would we keep the plates and the insurance for a truck thats not operating if it was going to cost us even MORE then the original $450 we already paid? She should've said if you wait any longer it will be more then what it is TODAY to cancel, when we were there with the plates to surrender 2 weeks ago so we would have thrown away our $450 not the $630 making things even worse. Thanks a bunch and hope your commission is worth unhappy clients. We will be canceling all our families policies with this place.

Love, love, love this company, and my agent CORY SONG! I've been driving for nearly 50 years now and that's a lot of Insurance brokers I've dealt with over the years. I have never had service like this before in my life. Anywhere. Renewing my insurance has become such a non-event, because Cory does all the work before I even get there. I don't feel invisible because Cory has reviewed my file ahead of time, called to let me know its coming up, reviews my coverage, options and recommendations all in what seems like just a few seconds. He is so thorough, pleasant and sincere and always makes me feel like a valued friend. I have referred many friends and neighbours to Cory and each of them are equally impressed with the top quality service he gives, and his level of professionalism. Cannot recommend enough!