Phone M.D.

Was referred here by Samsung Canada to do warranty work as an authorized dealer and it was a great experience. My galaxy watch had issues with the step count and heart rate sensor and they had fixed it by next day. Great experience here from both individuals I dealt with and man and lady.

Very good service, I got my Samsung Galaxy watch 5 repaired within 24 hrs. Quick service. Thanks!

I visited this place today for a reset of my 1 day old Samsung phone. Betsy, who works at Fido kiosk where i purchased my phone at Woodside Mall at McCowan, was very arrogant and said I'm only a salesperson here. She does not entertain questions. Wow, how did Rogers hire this person who had zero customer service. She told me to bring my phone instead to Phone M.D. which I'm glad I did. Andes helped me fix my problem, which took him 2 minutes to fix. Very kind, and answered all my questions. Jess gave me a tutorial on my new Samsung, spent time with me showing things I need to know. Thank you Phone M.D.

I came here because I was referred to Phone MD from Samsung Canada customer service for my broken Galaxy Watch Active 2. Jess provided such great customer service when I arrived! Her and her team were able to diagnose my watch issues easily and offered me multiple options on how to proceed. She also gave me great advice on what she would do if she was in my position and I really appreciated that. Unfortunately the repair costs for my watch didn't make financial sense for how old my watch was, so decided to forgo getting it repaired. Overall I had such a great experience even though I didn't get my phone repaired here. If I have another electronic device that needs to be repaired I would definitely come back here.

Wow! I'm just so blown away with the service here. We brought our watch here after months of waiting for the Samsung experience store to repair it and they wouldn't communicate with us or do anything. Our warranty was running out so we came to Phone MD, dropped it off on a Thursday afternoon and got it right to my door the following Monday. The person who helped us was so informative, helpful and very friendly. Thank you for your service!

Can't believe their service. I got my monitor cracked and I went there to find out the repairing cost. That was all I wanted to know. They said I need to pay $60 to see how much it would cost. And it's not refundable. And I asked whit if it costs more than its original cost? And they said I must pay diagnostic fee first to find out the repair fee. I believe that they have been doing this kinds of services for a long time and they must have sort of price range from their experiences. What if the repairing fee is more than its original cost? It doesn't make sense at all.