Victoria's Secret

Awful experience at this location! I told my daughter to go in by herself and I waited outside tonight and she came out crying. The salespeople wouldn’t help her find bras, but they insisted on following her around the store giving her dirty looks. My phones been acting up so I didn’t know until she came out. She would ask for help but they’d ignore her when she spoke. They did so much to her that she wouldn’t even tell me until we left the mall and even then she wouldn’t tell me the whole story. She was treated really awful tonight, they helped other ladies, but because she’s a POC they practically ran her out of the store.

I find that there isn’t enough help to find sizes or items. I often go there and end up leaving just because I get frustrated by not being able to find correct sizes, etc.

Big and beautiful store, clean and organized Is outstanding and amazing to shop in this place, My wife and daughter love there. Friendly service and it’s always good to go to this store. I Hope them keep open during and after the pandemic. Body cream and perfums are the best.

I had two identical bras. I bought them at the same time, hadn't washed either, wore one once and the other twice. Both bras were coming apart in the same place. So, receipt in hand, 29 days after purchasing, I got total attitude from the manager. She was rude about the fact that the bras had been worn but not washed. I only meant for them to see how little wear they'd had and that they'd not been through a washing machine. So, eventually, I was allowed to exchange both bras for identical new ones. Hopefully, these ones don't fall apart.

I was happily surprised how comfortable I was in the store. I'm not a girly woman and figured it would be all tall, skinny women who have every model's stats memorized. The staff were a variety of sizes and a few guys. They were helpful and non judgemental. They were in process of moving stock around so it took 4 people to help find one item I asked about on a mannequin.

The cash register is way at the back behind the perfume section!!! Entire store was over scented and har just to even shop in. Too many people working like 10, and the cashier gave me attitude when I had trouble getting to the register because of the heavy scent. Uncomfortable experience for sure. I still have a headache an hour later from being there!

The store is massive!! Great customer service and love the fact that you don't have to wait for a fitting room, they have a lot! Great service, but they might need more than 1 cashier when there's a line.

I bought tease as a gift for my friend. They had amazing deals in store and the service was great!