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Anonymous
10-18-2023 14:56Michaela and jass are THE BEST customer service, they gave so much discount, she gave me the best shopping experience at Jack and Jones ever and this is my first time shopping in Jack Jones and it’s my favourite store ever because of Michaela, manager should give her a raise please and thank you
Anonymous
09-28-2023 04:19This company has the worst customer service in terms of trying to reach general managers or headquarters. They give you a generic automated message about the stores policy. Long story short, I bought multiple clothing of 2 different sizes each. I wanted to go home and try both sizes and it was Black Friday that weekend and it was very busy in the store. Apparently the items I bought were final sale, and the sales rep did not tell us wether the items were final sale. Now I’m stuck with 2 sizes of each clothing I bought.
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