Super 8 by Wyndham Mt Hope Hamilton Intl Arpt ON

The rooms are decent space enough for 4 people. The night staff girl. Is surely no help and very rude and not helpful at all. All she does is watch movies and does not answer any questions properly very rude no willingness to help. We asked for extra pillow sorry we don't have any place is sold out with empty parking lot . How I don't know go figure. Will never stay here again.

When booking the room I didn't realize there hotel was out in the country. When arriving I found out I never got the room I requested. I asked for two double beds and got one double bed and a pull out sofa. The toilet doesn't flush properly and you had to request bedding and pillows for the pull out sofa. The fridge didn't work to hat well. The breakfast was from 4:00 am to 10:00 but when we got there at 8:00 there was nothing left but fruit and granola bars. The ice machine was broken and had to request the ice.

Terribly run-down hotel. Rooms were damp and smelled of cigarette smoke despite being a non smoking hotel. Bathroom was the cleanest part of room. Furniture was broken, couch cushions worn thread bare, and bedspread and pillows should have been replaced years ago. Continental breakfast was sparse (think coffee and a granola bar). Very conveniently located near the airport- We opted to stay here before picking up our rental car to save money. In hindsight, I would gladly pay the extra day's rental to avoid staying at this property.

The Hamilton Super 8 (Mount Hope) by Wyndham was anything but “super” This is probably the worst facility I have stayed in my years of travel. During our 4 night stay here. There was no housekeeping available. In talking to the front desk, the staff indicated their house keeper failed to show up for work for the entire stay. Our party was left to fend for themselves to obtain bathroom supplies, towels etc. As most times there was no one at the front desk. The staff although nice enough, did seem to care. Also the fact there was no elevator to access our rooms made it difficult to do so for two of our party with mobility issues. We hope this gets to Wyndham u0026 they have an opportunity to visit this facility They would be wise to remove their branding from this facility. The 6 folks in our travel party will be avoiding both Wyndham u0026 Super 8 facilities in future travels. There are 9 pictures attached. 1) Bathroom exhaust not operating u0026 poorly maintained. 2) Mold / Mildew on ceiling by shower. 3) Room 216 layout. 1 closet, no fridge or microwave in room. Yet other rooms held by our party did. 4) Drywall damage above heat / cool unit. 5) Drywall damage above bed. 6) Caulking failing at base of tub u0026 along tile base board. 7) Numerous large carpet stains u0026 seam separation in common hall outside the rooms.

Very close to the Hamilton airport so no worries about struggling through traffic to make your flight. Gas station around the corner to fill up your rental car prior to return. Continental breakfast was basic but good. Enjoyed the coffee. Not modern and stylish but excellent value and comfortable.

I normally don't give reviews. But I had to this time. DO NOT stay here. We have stayed here over the years and at other wyndham locations and always happy with the hotels. This hotel is now a dump. The staff is rude. and we walked into a freezing room. The heater stunk and it took forever to warm up. Then there was holes in the bathroom door and 2 of the walls. I had better internet on my phone then I did from the hotel. The rooms did not have a fridge or microwave like posted on the internet. For breakfast it was tiny muffins and cold coffee THATS it.

The service from the staff was excellent. We were disappointed in the breakfast choice, the only fruit was an apple, hot cereal. No bread to make toast, no yogurt. The room smell of smoke, the couch was torn up, the only soap we had was one small facial soap, one small bottle of shampoo. no tissues in the room, no garbage can in the bathroom. There was no glasses in the bathroom to rinse after brushing. We only had 2 paper cups to do for the whole night, so we had to rinse out the paper cuts to drink cold water. Very disappointed in this hotel, I stayed at Super 8 hotels before and never had no complaints. Very disappointed.

This hotel does what you would expect. It's close to the Hamilton airport and for a night stay before your flight it's perfect and affordable. They will also get you a taxi service to the airport for an early morning flight. The front desk clerk was great and very helpful. She was the one that called and arranged the taxi for me. The room was clean but needs updating. Would recommend.