Best Buy

Worst customer service. They don’t totally care about Customers after purchased. Nobody follow up about my issues.. Went to have a new iPhone on Nov17. I had a Best Buy gift card $225 at the store. When I tried to use a gift card, no balance on it.. I called customer service then they told me to wait next 24 hours to get call from store. I backed to the store next day to talk to mobile manager. He asked me to wait to get a call from customer services. I called to customer service again, then they told me to wait another 24 hours to get call from store.. I went to the store next day and talked to another manager Jenn, she told me that she will email to customer service to add money on the gift card, and call me back Fridays THAT WAS Yesterday. I have kept calling her she never get answer. Totally THIS IS SCAM!!!!! They didn’t give a gift card at all.. try to hookup with gift card..

Amazing place and great friendly staff. Got a new hp laptop and a monitor from this best buy. Alex, the guy helping me was super helpful and friendly helped me set up the laptop and answered all my doubts. Was a great experience, should visit this location for hassle free experiences.

Ridiculous policy involving delivery fees. I was looking to purchase a small chest freezer, and was told that a delivery charge of $80 would apply even though the destination is only 10 minutes away. You are better off buying smaller appliances like chest freezers at Home Depot, Lowes or Costco; companies that actually value their customers and offer free delivery at virtually the exact same selling price. Avoid Best Buy!

Waited for 10-15 minutes before I even saw someone willing to help. Was 100% prepared to go in and purchase the new Apple series 9 watch. But I wanted to try each size on to see which fit best for me. I was told this was not possible, and that I could try on fit bit watches instead “but aren’t the same size”….. so what’s the point? Safe to say I’m not spending $600 on a whim without trying something on first. Pretty disappointing experience.