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Anonymous
10-20-2023 20:24Today I went to the store and served the server very well. I made a greeting to her, although she was relunctant to give me a reply. Unfortunately, she did not give me the opportunity to say bye to her: she turned around when she noticed I passed her. I promised to offer all ladies working there the best service everytime I go to the store as a customer. You may file a complaint if my attitude is not warm enough.
Anonymous
10-05-2023 11:08Blonde manager and girl with tattoos have a terrible attitude and like to whisper with eachother instead of greeting and being kind to people spending money here… worst roots store experience will definitely pass on coming back here. Heard them complaining about staff and customers during my 10 minute browsing.
Anonymous
05-21-2023 16:32Was in the store today in line and a customer was asking what has changed about their sizing wondering why the ladies extra-large was so small her daughter could wear it who was little . The girl at the front was very rude telling her it’s not the store issue and telling her she has attitude. The lady asked to have a conversation with her and also ask for the manager neither the manager nor the girl cared or apologize I cannot believe how rude the staff is at the store. Another customer actually apologized to lady out in the hall of them mall… Also look waiting on your list many complaints about the manager and staff at the store on going maybe consider who’s working in representing roots.
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