Tiffany & Co.

I had one of the best experiences of my life!! I went into the store with my boyfriend and we were both welcomed in by Victoria. She’s so sweet and is willing to help always. Even though the first time I went in I wasn’t planning on buying anything Victoria helped me spark interests in certain items. I had one necklace on my wish list I really wanted. She was so happy to help me and she let me try on the necklace to give it a feel. After I tried the necklace she then showed me their famous new collection. The second time I went into the store I had asked to see if Victoria was working because I was planning on buying the necklace. Luckily she was and she made my experience magical!! She was so excited for me and was so happy I was finally getting my dream necklace! I’m so happy she helped me she was so sweet and overall just so amazing. The service there was incredible. Thank you for such a wonderful experience!

If I could leave reviews per specific individual experience I would. Despite having a small collection of vintage to modern Tiffany pieces, I always found the storefront intimidating because of the way that I have been treated by client advisors in the past. I am well-enough versed in the brand to know the service options and the costs. Depending on the advisors you speak with, the narrative will change if you are less familiar with your options. I have been threatened to be charged for service on my engagement ring lately when Tiffany’s services bridal sets for free. When I met Victoria Daigle, she really turned it around for me. She always made me feel like a princess no matter what the occasion for my visit. She has never judged my purchasing power, my requests for cleaning, my servicing, etc. She’s never attacked me for owning inherited or pre-loved pieces as some CAs have done. She’s taken the time to make me feel welcome, appreciated, comfortable and spoiled: truly the DisneyWorld for women fond of diamonds. Her attention to detail is actually incredible, and she can recite to you my wishlist with the required sizes off the top of her head. I feel like… like family. Jewelry is supposed to make you feel beautiful, not self-conscious! They also have a marvellous new security officer that is charming and chivalrous as all can be! But again, know your stuff. On another occasion I stopped by to drop off my daily wear chain for a quick clean and my usual CA was off. The associates present did not seem interested in dealing with me, and gave me a hard time for not being able to wait 48h (I do not live in the city). There are staff members that are predatory with their mission for sales and seem to judge your budget with a quick glance. Unfortunately, with the constant price increases, what used to be a luxury is quickly becoming completely unsustainable. Ironically, now that pieces are harder to afford in this economy, you get even more disrespected for spending less, even though now you are sacrificing so much more for that special thing. So truly, I have had magical experiences with certain people, and toxic ones with others. Do your research, book an appointment with a well-reviewed CA if you plan to visit, and enjoy!

We had a great experience here. We looked lost when stepped in, our sales girl V. Daigle greeted us. Spent time with us and let me try the pieces I was dreaming of, and gave great suggestions. We ended up with a necklace and a happy face. She is such a lovely person and professional in her field, definitely a valuable member for Ottawa Tiffany team.

Victoria is an absolute angel! I first met her when I came in to have a necklace cleaned, and since then she’s helped me buy a few other pieces, and every experience with her is incredible! As someone whose obsession with Tiffany’s started with the film, Breakfast at Tiffany’s, Victoria consistently proves that nothing bad could ever happen at Tiffany’s. I turn 30 this year and plan on getting myself a gift, I’ll go through Victoria without a doubt!

I had an excellent experience buying an engagement ring here. Victoria was always so helpful, professional, friendly, and knowledgeable, and her service was nothing short of perfect! She made buying an engagement ring such an easy, fun, and enjoyable experience. I was blown away at how committed Victoria is to her clients. She is an exceptionally hard worker and has earned my full appreciation. Through the whole process from making a selection to the purchase and resizing I have absolutely no complaints. My fiancée and I will certainly be back to purchase our wedding bands.

I usually come here to get all my Tiffany jewelry cleaned and receive the utmost service but NOT yesterday June 19 around 1:15 when I was greeted by this mid/late 20 Asian woman about 5'2 with light brown hair. She was extremely rude and snarky attitude and not let me speak as soon as I told her I would like to have a complimentary cleaning on 2 bracelets and she said NO, but they have always accommodated me since I am from out of town. Anyways, that was not my main issue, when she said no, I decided leave even though I was originally planning to buy my daughter a couple of presents for her birthday and graduation. When I turn back to speak to my daughter, I saw that Asian associate and another Asian (with blond highlights u0026 bigger built) girl snickering about us because when they were talking, they were looking at us up and down on our way out. Never again will I return back to this location with such poor unprofessional service. Instead I purchased from Swarovski. Message to that sales associate, don't act high and might just because you work there

Amazing experience, they made us feel like kings and queens. Love their jewelry items.

For my 56th birthday I treated myself to a diamond by the yard necklace and the experience alone was a perfect gift! I was greeted by the security guard with a smile and a welcome. I browsed and took the time to pick the perfect piece for myself with the impeccable service from Kellie who was delightful and patient. Once I picked my gift out, they brought out the champagne to celebrate!! I continued to browse their beautiful dreamy and unique jewelry! Upon our departure, the security guard opened the door and chatted us up before leaving. I am totally satisfied with my purchase and my experience and maybe one day soon I’ll come back to treat myself again!