Best Buy

My experience at Best Buy was elevated thanks to Babneet Singh. He went above and beyond to assist me in choosing the perfect SD card. Babneet's expertise and friendly attitude made the entire process a breeze. If you're looking for outstanding customer service, ask for Babneet – you won't be disappointed!

They do not know product knowledge or how to treat their customers. They try to provoke their customers first I walked in after hey I need a cable and extension cord. They said go to the aisle a lady was like hey how can I help you I'm like. Do you have this in stock? She said right out of her mouth. No, we don't without even looking properly. After explain to her that hey I checked online that you guys have it in stock She told me that. Oh let me see again once she saw she's like. Let me check in the computer. Oh now we have it stock after she told me literally the second before they were not in stock People working here do not know product knowledge and do not know customer service. Did they try to provoke their customers in a manner of irritation and frustration when they should? First of all, know how to treat their customers and second practice a craft of product knowledge. If you cannot then what are you even working here and a customer service-based profession? If I can give this place a zero I would give this place of zero but the only score I can give it is the one. I would highly recommend headquarters Best Buy to look into this. Best Buy in particular and retrain their staff and how to practice better customer service skills and better understand product knowledge.

Prices are fair at this location, along with a great selections. If you want something that is not in stock, they can order it in. Items have to be Paid In Full and In Advance Special orders are all done through market place sellers. All the staff helped me out through this process. You can't ask for anything better. If your a person like myself who live in the middle of North Delta and Surrey Central. I would one hundred percent recommend you to come to this location. Customer service wise this store is much much better by far. The staff at the Whalley store, have no patience and are very rude! All I got from there was I don't know. I don't know. I dont know. I went into Whalley first, looking for the item that are in the pictures, got no help and ended up coming into this location. Will definitely be coming back for more. Recommending the Scott Road and 80th store with no hesitations. PERFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please be mindful before purchasing any product from this store. Do your own research and do not get scammed by the store associates here. In every aspect this store is worst with customer service. Store associate Mahima is poor at her job and will do her very best to misguide you and scam you to show that you are getting the best deal but unfortunately you are getting ripped off and when you ask the customer service to help you they will not do anything.