Lowe's Home Improvement

Waited 20 mins to get assistance talked to 5 -7different employees all made some kind of excuses. Some said I will send somebody just wait. They were all wondering around helping nobody. They were couple of other customers like me looking for associate to help. Same answer I will send somebody . First and the worst experiences. Never recommend.

Nice people working there, but their merchandising policies are ridiculous. I was at the Sunridge store this afternoon to buy a Kohler medicine cabinet. According to their website there were 4 in stock. A very helpful (and ultimately very apologetic) fellow spent nearly 15 minutes trying to find one in stock. Apparently the cabinets had been delivered in May. We finally realized they were all hanging on display and apparently it's not permitted to remove one. And they won't order any more to have in store because they already have 4 in stock-- a real life Catch-22. Why have 4 on display when it's not possible to purchase one in-store? I have now ordered the cabinet (had trouble finding another local retailer who stocked this item or I would have given someone else the business) online and will have to return to the store when it arrives to pick it up. If it could be delivered at a reasonable price, I would have chosen that option, but at $79 for a $250 item, I'll drive the 8 km and pick it up myself. Apparently Lowe's (the corporation, not the people who work there) don't realize that their customers' gas and time is valuable.