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The UPS Store

The UPS Store
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Anonymous
09-06-2023 22:21

Really rude experience. Guy at the counter didn't know what a waybill is. Told me to go to another store... Edit: to respond to the owner. How unprofessional do you have to be to publicly accuse customers. To me you were being dismissive and unhelpful. I asked for a waybill and you claimed that we don't do that here, it hasn't existed for years. I corrected him that I've been to several other stores that offer this service and he deflected by saying that's great then you should go to the other store. Like the other reviewers say if you REALLY hate your job so much then you should not be in the service industry working at the counter. So everyone reading, take his advice and go to another store. The owner isn't someone you want to work with. FYI I did go to another store and I was promptly helped and took only about a minute to get my package shipped.

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Anonymous
07-29-2023 09:29

Henry was so helpful and very friendly. His customer service is exceptional and I felt like we got to know a little bit about each other in our short encounter.

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