Crystal Glass Canada Ltd
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70807
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+14032774596
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https://www.crystalglass.ca/
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1416 Centre St N, Calgary, AB T2E 2R9, Canada
Categories
Anonymous
06-02-2023 16:55So disappointed with Crystal Glass. I took my car in to get my 2 windows fixed. The person that was working on my car damaged the interior of my car. Basically, the worker pried into the door handle of my car and missed, therefore cut into the leather part of my door panel. Along with that, there were tiny pry marks around the door handle. The workmenship was terrible. The worst was, no one notified me about the cut and the tiny damages. I had to go back in the shop to tell them what happened to my car. The next day, I took my car in for the regional manager to assess my car. He admitted the person who worked on my car had damaged the interior of my car. The regional manager called in a third party company to fix the inside of my car. Although, the regional manager was pleansant to work with, unfortunately the inside of my car is the not the same as when I left my car with them. Not even after the third party try to fix it. Sadly, they just sanded down the leather of my car and the sanded parts are now smooth compare to the rest of my car which has a grainy texture. I have always got my windshield chip fixed here and they were always great. Just very disappointed in the whole situation, especially the fact that no one told me about the inside damages. Always check your car prior to driving it off their lot.
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