Rosso Coffee Roasters - Stephen Ave

I dropped by at around 6:30 PM on a Friday (day 1 of the Calgary Stampede), and I was expecting the place to be a bit packed but it was the opposite. Ordering and paying went by smoothly. I had the breakfast sandwich and a cup of chai latte. I thought I had to wait by the counter for my order, but they actually brought it over to my table. Service was great, staff were friendly, and the atmosphere was welcoming. More importantly, the food and coffee were wonderful!

I will give 3 stars because they really have good coffee, but the prices are just severely overpriced! $6 plus tax for a single slice of subpar banana bread that was just thawed out from the freezer! I guess inflation is hitting everybody! But still, I could buy a loaf of banana bread for less than the price of single one here. Their bathrooms and ambience were great! Also, good service by the staff! Thank you Rosso!

The worst customer service I've ever experienced. I like their coffee, and so I went there to get some espresso tonic since this location is really close to the c-train station, and I wanted to surprise my fiancé with his favorite coffee. Last time, I got the same drink, and the cup was only half filled with coffee, and the rest was just a foam. I get that tonic is really foamy as any other soda because I am a barista as well. The first time i ordered there, they were almost closed and I didn't expect a cup with half of the foam, so I didn't want to make any complaints, and I just grabbed my drink. Today, I ordered the same coffee, and I saw her filling the cup with ice to the top I asked for the light ice and she told me she's not gonna make me a full drink with less ice. I was deeply surprised as I paid $15 dollars for the coffee as well as the brownie bar and energy ball, so I was expecting the drink that I paid for. So i asked her If she can pour a full cup and she said yes. And then she gave me my drink and 1/3 of it was just a foam. Beside of all the bad experience with a coffee I never had a barista asking for the tip straight in your face, mentioning that they have a tip menu before the tapping. P.S. The coffee tasted burnt and bitter this time too so I don't think she actually cares about how to make coffee for the customers.