Edible Arrangements

I ordered the same day delivery day for Fathers day and we got it around 4pm which was great. I ordered the Father’s day dipped feast box and a father’s day foil balloon. However I didn’t get the foil ballon which was unfortunate and it was $7 🥲. I hope they can issue a refund or something. The fruits were really good regardless I just wished a got the foil balloon too.

Buyer beware! We ordered strawberries and flowers to be delivered to my mother in law for her birthday. The flowers showed up dead, wilting, and some even had broken stems, not a drop of water in the vase. I understand this isn’t a floral company, but don’t offer the option of sending flowers if you’re going to charge $75 and send out dead bouquets with barely any flowers in them. I am very disappointed as my family and I have been customers for many years, and the service we received was anything but good. I’m giving a one star because I reached out to the company and they did send a new bouquet. However, it was a very small replacement and still didn’t seem like it was $75 worth of flowers. I would not recommend purchasing flowers here you will get healthier and more for your buck if you just purchase them at the grocery store. I will not be a returning customer to edible arrangements and after reading the other reviews I highly suggest if you’re considering them to look elsewhere first.

I'm writing this review to share a recent unsatisfactory experience with Edible Arrangements. As a longtime customer, I'm saddened and disappointed by the service I received this Mother's Day. The fruit basket I ordered for my mom arrived in poor condition. The fruit was overripe to the point of rotting, the chocolate melted, and the overall presentation was very unappealing. My mom, ever gracious, didn't want to upset me, but the photos she sent me were hard to stomach. It's important to note here that this was not a matter of aesthetics, but one of food safety. When I contacted customer service, the response was lackluster. It took me two days and repeated calls to finally speak with a manager. I was then informed that they had been aware of an issue with their refrigeration system, which had led to the subpar quality of the fruit. They apologized and offered a refund and a replacement, but the damage was already done. I was disappointed not only with the poor quality of the product but also with their decision not to notify me of the issue. If I'd been informed earlier, I could have made alternative arrangements for Mother's Day. The lack of communication was disheartening. Moreover, it's concerning that they knowingly sent out a product that was below their usual standards and potentially unsafe. The decision to prioritize sales over customer safety and satisfaction is deeply troubling. In summary, my experience with Edible Arrangements this Mother's Day was far from pleasant. They've lost my trust and my business due to this incident. While they offered to make amends, the entire situation could have been avoided with better communication and a more responsible approach to handling their product issues. I urge potential customers to take this into consideration before making a purchase.

My mother in law ordered us a bouquet of flowers and an edible arrangement for Christmas. She told us it would be delivered between 10am-4pm. We were waiting for the bell to ring and eventually when I opened the front door, I found everything sitting out front on the step. We watched our doorbell camera and the driver came at 11:15am and didn't ring the bell. Everything sat outside in -16 degree weather until 1:45pm when I just happened to look outside. Really disappointed in the delivery service, everything looks beautiful but our flowers are starting to wilt after thawing already.