Real Canadian Superstore Mavis Road

This used to be my favorite store until 2 things happened. 1 My mother was robbed shopping in this supermarket. She bent down to pick up cases of water and her wallet was stolen by a man who followed her into the store. A 69-year-old woman was robbed in broad daylight in a supermarket. The staff was not helpful when she asked for assistance in looking for her wallet. When the security footage was watched and they saw the man take her wallet from her purse she was told to go to a police station to file a report. They did not call the police since the incident happened in their store. 2. I have a physical disability and I go to the grocery store early in the morning as i expect accessible shopping carts to be fully charged and available. When I arrived at the store both accessible shopping carts were flashing red, meaning they needed to be charged. I'm an amputee on one leg and this was very upsetting as there are only three grocery stores where I don't have to hop around and I get to enjoy some normalcy in my life. I asked for a manager to file a complaint regarding this however I was told he was in a meeting and he never showed his face. Luckily one of the staff members was kind enough to walk with me just in case the cart died on me midway through my grocery. My entire day was thrown off and I didn't even buy all the things I went into the store for. I felt like my issue wasn't important enough for the manager to address me personally and I felt offended. Haven't been back since. Get it together Superstore.

I like this store, lots of selections on everyday items and grocery needs. Lots of Parking spots.

Found it rather odd that when I asked at customer service where I could see a good amount of electronics (such as headphones, batteries, and wireless chargers for instance) hanging behind the attendant if they had any computer mice, he told me that all of the electronics were located in the store. Aside from that, had a positive experience with other product selection available such as to go food.