Apple Market Mall

Overpriced and crowded, too many employees. One big waste of space. They have a website for a reason. Why have a brick and mortar store? Buy a real computer instead, better yet, put it together yourself and you won't be bound by their iCloud prison. Only reason anyone buys them is to be trendy. They use cheap parts but make them look shiny

Took my phone here to be fixed on the release day of the new iPhone 15. They got me straight in took the phone to fix it and I got it back in 2 hours. Had great customer service. And will definitely come back to this location next time I’m looking to buy something!

Worst customer service ever. Bought IPhone 15 Pro Max, they lady who was helping was so ill mannered. She was answering my questions while looking away. Since she was not directly answering me I couldn’t understand what she was saying. After a while I couldn’t take it anymore, i asked a guy in turban who is the manager here, his reply, I can’t help i am helping another customer. Then i asked third person who is the manager here she pointed to another girl and said she will help you with whatever the issue is. I got the feeling as if team of crooks are working together and no one wants to say who the boss is. Worst experience ever. My all excitement buying a new phone went away. I will never go there again.

I came in with a couple of friends to buy an iPad Air. I knew exactly what I wanted but it was busy in the store. Thankfully Darlene was there to save the day. She provided excellent and effective customer service with a smile on her face. She was attentive and engaging. I loved this experience! Usually I am anxious when shopping in person especially for large purchases!! Love her :)

Since my old SE was completely busted (would reboot several times, SIM card reader busted and several other things), I went to this Apple location to get a new 13. Excellent customer service, staff knew their stuff about Apple devices and the purchase was quick and simple. Store is very easy to spot if you're new to Market Mall too.

Great customer service, I found not only very well trained personnel but smiley, and nice. Fast Attention, all clean and organized, the buy was fast, just at the same table I was at looking for the device, payment and everything there. The shop is well located, near the main entrance, with parking spaces all over the place. I recommend it. Of course with the high quality of Apple products.

Went to store in the morning when they opened, with a problem power adapter from a new iPad purchased 2 months ago from this store. Got passed around and told to make an appointment with the « Genius Bar » only to have them call me back in as soon as I left the store. Genius boy was not helpful and doubted my account of the problem I was experiencing at home with the adapter. So much for trusting the customer and making things right…… Would not honour the warranty and simply replace the adapter. I asked to speak to a manager and they did not talk to me. Family and I have purchased many, many devices at this store over the years but I am now rethinking where to shop. Service is not up to historical Apple standards at this location.

Alex was friendly and extremely knowledgeable and helpful. Not pushy at all. Went above and beyond our expectations regarding the purchase of our new laptop. We then had Tim help us set up our computer and he went over the basics with us, ensuring we knew how to operate it once we left the store. Very patient and knowledgeable as well. He made us feel very comfortable asking all of our questions. Overall an excellent experience by everyone we interacted with and we’re very happy with our new laptop.