A 16 Auto Parts & Recycling

Great experience, would rate 10/10 stars if it was possible. As a young woman I'm often worried that car companies will take advantage of my lack of knowledge about cars but I feel confident coming here. The owner is very kind and his son is cute so that's a bonus!

Great service Good prices

Honest, excellent service highly recommend

Nice guy at the front desk and good prices, but unfortunately not so great of an experience. Brought my car to this place for brake and rotor work, everything went fine. They also recommended I replace my rear shock absorbers and front control arms at the same time - gave them the go ahead thinking it would be pretty straightforward. Control arm replacement went fine, but ever since they did work on the rear shock absorbers I’ve had two different types of rattle noises coming from the suspension. After some back and forth and a test drive done by them they fixed the louder issue (left an old spacer where I shouldn’t have been) but not the other. One month later this noise became an issue on both sides of the car and after hitting a bump in the road the driver side shock absorber completely blew out of the top threaded hole that was supposed to be holding it in place. This happens from one of two things: either over tightening that bolt past the recommended torque and stripping the hole, or not tightening the bolt enough and it vibrates out over time (from the vibrations/bumps of the road - in this case it was not tightening them enough to the torque settings). Having lost a bit of confidence in these guys I brought the car to a different shop to get looked at - the driver side shock absorber that blew out had to be put back in and tightened and the passenger side absorber had to be tightened correctly (the new shop said it was only a matter of time before the second one would have blown out). I get it, sometimes simple things can be overlooked when your busy - which this place seems to be. Just disappointed in my experience here after hearing such good things about the place. Photo attached of blown out shock absorber.

Good people, good prices, and a cute dog. What else can you ask for. Thanks again!

Great service, great people. Will go here again for any bodywork or parts needs!

Unfortunely, Billy is the most dishonest person you can meet or do business with. I took my car into get my muffler fixed with my own parts supplied. He agreed to fix it and charge his rate of $120+. It costed me $255 for his mechanic to weld a piece on to my broken pipe only to have it fall off completely while driving on the 417 a month after!!! Instead of being honest to a customer when inspecting a vehicle to give a truthful opinion if my muffler should actually be fixed or replaced he goes ahead and fixes it. He knew very well that it wouldn't solve my issue in the long term. I would never recommend to fix your car at this place because if you don't know anything about cars he will find a way rip you off u0026 leave you be with the same issue you started with originally.