Chem-Dry Ottawa

The cleaner themself was professional, speedy, and my carpets look brand new. I will note, the carpets took much longer than 1-2 hours to dry as advertised, but they look great!

We had our staircase cleaned and treated for pet odours today (thank you to our new puppy whose favourite place to “go” was on the stairs!). The stairs look brand new, and it already smells so much fresher and cleaner. We tried several products ourselves before leaving it to the pros, and we are so glad we decided to go with ChemDry. They offered an accurate price quote over the phone, were able to complete the service within about a week and a half, and the technician who came, Carlos, was polite, professional, and he gave us lots of great information about the process and product he was using. Highly recommend!

The Big thing I will say is Don't fall for Their Marketing. Booked ChemDry on the recommendation of my realtor for the sale of my home. Given their website and reviews I was expecting some elaborate carpet machine, not just the same commercial machine I used to use in detailing cars. Although the carpet looks....better....I couldn't say it is any better than me doing it myself with our Bissel carpet cleaner. The carpets are just as wet, smell the same as they would if I did it myself, and although I get that some of the stains are hard to get out, some of the reviews made it sound like they could work magic, which didn't happen. The Tech who showed up showed up in an unmarked van, zero uniform, which is just, very odd. Also only here for an hour, which again, it would have taken me that length of time. Not sure I would use them again, less so for $300 for two rooms and a short hallway....