Merivale Coin Laundry

Terrible terrible service. As I'm typing this, the owner is yelling at a customer. Everytime I come here he's always yelling at someone. Terrible customer service. Make sure you don't follow the online hours given, cause theyre completely wrong. Last load is at 3. Walk in at 2.58? Ha! brace yourself for the owner to come yelling at you and cutting you off cause they decided not to update the hours online. The place itself is absolutely nasty, I don't know when was the last time they swept or cleaned, which is quite worrying considering this a laundromat. If you can find a better place, please I highly encourage it. Their bigger washers are super expensive and an absolute rip off. Their tailoring services are mid at best. Do yourself a favour and look for something else.

This place is a complete rip-off!!! I took in a med sized dog bed to be washed and was told that I would have to use the machines at the back, fine. When I handed the owner a $10 for change, he told me that wouldn't be enough and that it was going to cost $14 just to wash the bed. I am guessing that he would want the same to or more to dry and so I would have been $30+ in just to wash the bed. When I called him on it, he got all upset and started yelling at me. Needless to say, I left and found another place that didn't believe in ripping their customers off!!! Stay far away!!!!! I would give no stars, if possible.

A small sized laundromat that also provide dry cleaning and alteration services. The owners are helpful and friendly enough. The machines are all rather small. The medium sized and the big one are overpriced but if you are in Ottawa you have to chose one of the 3 laundromats that are open as of 2021. Price list, per load, as of December 2021: Small washer: $2.50 Medium washer: $3.50 Larger washer (only 2 available): $6.00 Big washer (only 2 available): $14.00 Dryer: $0.25 for 5 minutes Big dryer (only 2 available): $1.50 for 24 minutes. These dryers are available to you only if you use Big washer. I had to wash one comforter which was too big for my washer. I used the Large washer, but I could not use the Big dryer because, as per their policy, I did not pay for the Big washer. Other dryers are all of the same size and I wasn't happy with the results. This place needs some cleaning. I was afraid that if I drop my comforter, I have to redo the wash. There is a small waiting area. For regular washing if you do not have washer/dryer or if yours is under repair, this place is great. For comforters, be prepared to spend $14 + $1.50 for each. They provide wash and fold services and I did see many bags washed, folded, and ready for pickup. They also provide alteration and repair services.

Just so people are aware that this place is not open till five but only till three because the guy wants to clean his place 2 before he closes so if you have to do laundry you can’t if it’s after 3pm his customer service is terrible. Go els wear if you need to don’t go here!😩

If I could put no stars I would. Owner very rude to his customers. Yells at them telling them they are lairs when they tell him his machine is broken. Tells you he doesn't care if your his customers or not. Doesn't care if he loose business. I would never go there again. Almost wanted to call police on owner that's how bad it was.

Arrive to wash a single quilt on a quick wash cycle. Was directed to a machine, not told the price or offered any information. Upon starting the cycle was told we had to pay the owner $14.00 for a single load and told it would take more than 45minutes. Would seriously recommend avoiding.

I recently had the unfortunate experience of visiting this Laundry Mart for the first time, and I must say it was an absolute nightmare. From the moment my partner and I stepped foot in the establishment, we were met with rude and disrespectful behavior that left us feeling utterly disgusted. Firstly, let's talk about the prices. I went to wash four duvets, which I thought would be a relatively straightforward task. However, I was shocked to learn that the cost of washing alone was a whopping $30. As if that wasn't enough, an additional $10 was required just for drying them. Seriously, $40 to clean four duvets? This is an outrageous price by any standard, and I couldn't help but feel like they were trying to rip us off. To make matters worse, the staff's attitude was appalling. As first-time customers, we expected a warm welcome and some assistance with the process. However, the owner seemed disinterested and unwilling to help. When we asked for guidance on how to operate the machines or any instructions specific to washing duvets, they responded with curt and dismissive remarks. It was as if he couldn't be bothered to offer basic customer service. The owner, in particular, stood out as the epitome of rudeness. Not only did he ignore our questions and concerns, but he also treated us with a complete lack of respect. His condescending tone and dismissive attitude were deeply upsetting. It's disheartening to think that paying customers should be subjected to such mistreatment, especially when it was our first time at the Laundry Mart. My partner and I expressed our dissatisfaction and cautioned him to be polite, instead, he started yelling at us and us we could leave his establishment if we are not happy with the service. We couldn't leave right away because our clothes were still in the dryer. I couldn't help but wonder if the owner's behavior was driven by something deeper. The way we were treated left me with the unsettling feeling that racism might be a factor. I sincerely hope this is not the case, but the owner's demeanor towards us was so unwarranted and harsh that it raised suspicions. Given the exorbitant prices, the lack of assistance, and the disrespect we encountered, I cannot in good conscience recommend this Laundry Mart to anyone and I would not be returning here. It's clear that they prioritize profits over customer satisfaction and basic decency. I would much rather spend a similar amount at a reputable dry cleaner, where I don't have to endure the manual labor myself and where I can expect to be treated with respect and professionalism. Save yourself the frustration and avoid this Laundry Mart at all costs. Find a cleaner that values its customers and is willing to provide the level of service and respect that every paying patron deserves.

Please don't go there, the guy working there is the most unfriendly person I ever met. Very rude for everything you want like change for the machines or help when the machine is not working. Also the store closes at 5 but that is not true! The last cycle is allowed at 3pm (see photo) which is ridiculous because one load lasts 30 minutes. Also the whole area around the place is very sketchy and unclean (like the store itself). Last but not least the prices are average, so there are a really better places to go wash your clothes than that!