Zygg E-Bikes - Vancouver

Thank you, fast and quality service. Jeffrey did an exceptional job.

Good experience with zygg bikes and their service is super excellent and tussle free; I got my motorcycle within two days, one day for document approval and the next day, I got my bike. Recommend others for their services

I found this business to be locking in management skills and their ability to resolve customer issues and maintain an appointment schedule was a challenge for their service staff they were continually frustrated and their technical team could not resolve an issue like repairing a tire proper as well their hours of operations did not mean the needs of the customer they do not live up to the expectations that the website outlines I had flat tires weekly as their technical team could not crack the problem as required leaving me to resolve the issue myself and absorb the costs please consider this before doing business with this business as they do not promote the success of their customers attempting to add additional cost and charges an interfere with the customer's business this is unfortunate as the company has some potential I would not recommend doing business with them as there are other options like evil rentals for business or now with government grants purchasing bikes and necessary insurance is another option they also continually harass8 me for payments even though I kept my account in good standing and follow their policies which they seem to change to benefit themselves

Had a great time for a couple months on my work commute with my rental without issue. Staff were kind and responsive. As a hot tip, test all the keys you receive when you pick-up the bike as I never used the spare so didn't realize it didn't work until I was returning the bike. Turns out it was not one of their keys at all so may have been that a previous renter lost the key and returned a fake replacement. Staff were understanding about this but best to avoid the confusion.

This is a great company, staffed by knowledgeable and conscientious folks. The bike I rented was in perfect condition, and lots of fun to ride. Battery life was excellent. Although I returned my bike for the winter, I will certainly be picking one up again in the spring. Thanks Jeffery!

A few days ago I visited ZYGG bike and there was a spark in their warehouse. I did not pay much attention but just after a few minutes there was a battery burst so large that the battery could have burned the entire warehouse. In this regard, I would like to convey that your safety is of the utmost importance. If you are planning to rent an E-bike from ZYGG or anywhere else, please think 100 times before renting. Imagine what would have happened if you had been riding your bike with the battery in it. They will also charge a large fee from your deposit if anything happens to their electric bicycle or battery.

My workplace offered a free 1-week trial of Zygg and my friend and I had so much fun that we kept the bikes for two more months. I live a 1 hour drive from work and it would take me the same amount of time to bike, plus it was way more enjoyable! My friend's tire went flat one day and the team at Zygg replaced it immediately. The Zygg team has done an awesome job at making the process low barrier, while also being highly responsive and flexible! I would highly recommend renting a bike from Zygg.

Got my new bike from Zygg recently! Hills don't even exist on this bad boy! Staff was friendly and showed me all I needed to know about riding the e-bike.