Island Travel Inn
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74157
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+12505906307
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https://www.islandtravelinn.co...
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https://i.giatamedia.com/m.php...
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1850 Douglas St, Victoria, BC V8T 4K6, Canada
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Anonymous
11-01-2023 03:03Conveniently located and friendly front desk staff. King beds were comfy. Room needed more thorough cleaning and maintenance. AC filter was so dirty that we cleaned it so that the AC would work. Bathtub drain was clogged. Bathroom fan was clogged with dirt. I don't recommend looking under the beds.
Anonymous
10-31-2023 03:35The bed linens are not washed. Blood stains on the linen sheet. How did that get missed?! If I didn’t flip the linen they probably wouldn’t even bother cleaning it for the next customer. Disgusting! I will never ever recommend this place to anybody and don’t be fooled by the prices either. Too cheap to even do proper cleaning. To make it even worse the bath tub is growing mold and the floor under the beds aren’t vacuumed. Key cards left under the bed by previous customers. The photos don’t really do justice. If I could give this place - 10 stars I definitely would. We didn’t sleep at all.
Anonymous
10-18-2023 15:44Stop! If you are planning on staying here don't. If you like mice and bugs in your then book. If you like duct tape holding in the AC machine and not working good, then book. If you like to change rooms and the front desk says mice are common then book. If you like moving to another room with what looks like black mold around the tub, then book here. Yes to pay another 30-50 dollars to stay at a better hotel closer to downtown. PS- Don't take the stairs at the south end of the building, feels like your going to fall thru.
Anonymous
05-03-2023 11:22If you want a cheaper, budget friendly option for a hotel this would do the trick. The location was handy to get around downtown but you have to listen to the crazy loud street sounds that go with it. Sirens from emergency vehicles going off almost constantly, traffic, and people yelling outside. The wifi is terrible, the connection was constantly cutting in and out. Light bulbs missing in the room. The room was dated but liveable, doesn't look like they tried too hard to pretty it up if you're looking for atmosphere. The floor I stayed on was crazy hot (but not downstairs on the lobby floor...), turned the air conditioner on full blast just to attempt to sleep at night but even then it was still hot. No screen on window which I feel should be an issue? Staff were rather blah and unimpressive, they didn't seem very happy any time I spoke to them. All in all a decent option if you aren't going to spend a whole lot of time in the room, you can tolerate noise, and don't mind the most basic of basic places to stay.
Anonymous
04-28-2023 05:15Want to start by saying, I did not stay here, I had booked a room u0026 was forced to find a different option because this Inn only accepts you if you have a Credit Card, which I do not. u003c--- TLDR In my opinion the true value this Inn has is the location, You have to pay a $100 damage deposit on arrival, which they only accept via credit card, While you may get the $100 back, If you're losing that during your stay you might as well just put that towards a better hotel, because this hotel is evidently quite outdated. After I booked, I had 0 customer service despite sending several emails, both through Booking's contact button, as well as directly trough their listed email, when I got tired of waiting for a response I called had to wait several minutes on the line u0026 was promptly told that they are strict with the credit card only, which is a shame as even though I didn't like the rooms/reviews, I was willing to stay due to the location being close proximity to my buddies place. My honest advice, which worked well for me was booking at The Vic through AirBnB, It's not that far away from this place u0026 I ended up paying $5 more than I would have after the Damage Deposit for a much better room that has been recently renovated, which to me is worth not getting the $100 back. The truth ultimately is I would have loved to stay here even if the rooms were meh just because of the location, but because they only let you stay if you have a credit card, I feel like I may have dodged a bullet. I hope this place figures out a better operating procedure, in 2023 there is little need for a credit card as debit does pretty much everything that a credit card could these days.
Anonymous
04-06-2023 04:34The front desk staff were very helpful and friendly. The price was very reasonable, it is in a great location and includes free parking. It is within walking distance of downtown. We arrived early and our room wasn't ready but the let us leave our car in the parking lot while we explored the city. There were a couple of cleanliness issues but nothing major and they were great about rectifying it when I talked to them.