Fuji's Auto Repair & Tires

I had a used battery installed in April 2022 and now, less than a year later the battery is failing. When I called Fuji, their response was since it's used its not under warranty and there is nothing they can do for me. As a woman its hard to find a good mechanic and the worst part is I am new to London so I trusted this mechanic to tell me my options. I should have been told before the battery was replaced that the warranty is only 30 days and we are not sure how long it will last. I would never recommend them to anyone, as this is POOR CUSTOMER SERVICE!

CAR CAUGHT FIRE WITH 5KM OF DRIVING MY CAR FROM HERE. ! I had taken my car in to get my front bearings replaced. Job was done within a few hours as usual but when I got into my car I noticed my stereo was reset which I found it odd because working on my front bearings would not require the battery to be disconnected. I drove my car to my home which located within a few minutes from the shop. It remained parked overnight. I allowed my mother to use the car the next morning as I was using her van to move. Within her driving the car for not less than 10 minutes she noticed a weird sound coming from the car. She pulled over and got out of the car to investigate. Luckily a tow truck driver was behind her who had pulled over to help who had noticed smoke coming from the engine bay. The smoke started coming in through the dash and within minutes there was fire coming out as well. The fire department was called and the police arrived to assist in blocking off the road. This occurred Saturday morning on Feb 4, 2017. There isn't much left of the car so determining the cause is impossible. I find it it highly suspect due to the coincidence of the odd circumstances that I have laid out for you. Make of that what you will.

Worst experienced had from bald staff. Very rude to me. Don’t recommend to go there.

Stay away from that shop . Worst staff no manner how to talk customers . Went there to ask if they can change breaks in my truck but no one at counter after ringing bell 15 minutes. Still No one shows than called guy from shop and he was mad coz I called him and then start yelling on my parking spot , not a single vehicle on driveway that time .

I went there to get wheel alignment and my car is still not going straight it's pulling me to the right alot it's even worse then before went back to get them to fix it and there answer was we can't help you. Very bad customer service I don't recommend any one to go there for alignment or anything else I'm very upset with them and I they told me it was my struts that I needed to fix I literally went to 4 different shops to ask for there opinion and they told me that they never hurd that before

Worst Mechanic Ever. Scammer(Don't go to this person for anything) Went in for safety. He took the car and later when I went in he failed the car and asked me to pay the inspection fees and take your car. On request when I asked him whats the problem which he didn't even told at first. Only told your total is $107. He told I will charge $1000 to fix it. Later same day I did it in $200 from other guy including safety which I had to pay again because of this person.

Worst customer service. Disrespectful and rude. The guy who deal with me need to learn how to respect customer.

Fuji did a good job and was very knowledgeable. Welds held up and he got me in quick, would recommend.