Active Green+Ross Tire & Automotive Centre

Not a responsible person/business. I personally went and made an appointment for wheel alignment 2 days ago. Today I called to confirm it and he said that he will give me a call in 5 minutes. He never called back around 20 minutes and then I called back to ask as my actual appointment time was approaching. He simply said that our alignment machine is out of calibration (a straight lie). And you have to reschedule the appointment. What a waste of time.... Not a professional we can trust.

Worst mechanic I have ever been to. Took appointment but still was put on least priority. They make priorities to white customers and make other race wait. The guy named Sam is super disrespectful who just ignores customers. Super racist. They change parts that does not needs to be changed. Never going there again.

Took our truck in because the check engine light came on and the truck started to shake. Immediately we took it in to be diagnosed by the supposed professionals who are supposedly mechanics at Active Green and Ross on York St in London and after leaving it with them they called to tell us that they needed to replace spark plugs u0026 coils. They claim to have made the change and sent us home with our vehicle which within 2 minutes of leaving started shaking again with the check engine light on. Nothing has been returned to me by way of old parts so I really don't believe that they did anything. We take it back, leave it for 2 days over the weekend, lose wages and time and they plug in the diagnostics again u0026 say it's something with the fuel injection but they fixed it and we pick it up a 2nd time. Within 2 minutes of leaving the shop the exact same thing is still happening, shaking and the check engine light is on. I don't believe that they did anything except reset the check engine light and stole our $600. Really bad service and liars.

Amazing team u0026 welcoming environment. Sam the owner is humble u0026 always helpful. I’ve done major brake service for my car with them twice u0026 for any mechanical issue I go to them. Thanks team!

Sam and this team are honest and very thorough. I have had many jobs done right on time. I have taken different types of vehicles with no trouble at all.

Sam and team are the best in town. They repaired my car in less than a day. Highly recommended.

Horrible shop! DO NOT VISIT IF YOU ARE A WOMAN GOING IN ALONE! THEY WILL TRY TO SCAM YOU. I came here in the spring of 2023 to get my summer tires put on and they wrote me a ridiculous quote for a bunch of work I did not ask for - I was not visiting for repairs.. I only wanted my tires switched. Anyways, I never got the work done that they said I needed, which I could tell they were mad about. I took my car to a different repair shop today for a separate issue and brought up the repairs this shop said I needed (new tie rods, etc.)... turns out nothing is wrong with the tie rods. Straight scammers.

Highly priced and bad quality service. Im not an automotive expert but each time I go for a repair service they point out many other complaints which I’m not concerned about just to charge me more. The last three time I went there they did bit give me an invoice and also the issue was not resolved and i had to go back three times with the same issue. The person in charge ignores me when i go there. Meanwhile I went to other mechanic who was really quick, resolved the issue really fast for a very reasonable price. I will not recommend this place if you do not want to waste your time and money.