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Anonymous
10-07-2023 11:00Walked in here to buy my daughter an outfit for her birthday. Asked if I could bring the tags so I could walk out with my daughter wearing her birthday outfit. Was told by Lyla the supervisor I could if I brought the clothes to the front first so she could confirm the clothing/tag. I brought my whole daughter wearing the outfit to the cash instead, so it wouldn't be a hassle for my daughter to change in and out. This way she could still confirm that the tag was associated with said clothing (just on my daughter). Had trouble finding the tag on the one dress. Lyla made sure to let me know with ATTITUDE that she had specifically told me to bring the clothing to the front and that it wouldn't be hard to find if I did that. Yes, yes you did. You're right. What I didn't appreciate was your attitude and tone. Your lack of customer service. Your lack of respectful dialogue. Not okay to talk to your customers that way, and I am especially shocked that you are the supervisor Lyla. Hope your staff don't experience the same kind of treatment. Learn how to communicate with respect toward you customers and refrain from calling them out in front a crowd for not listening to you. Best luck to this establishment. You lost a customer.
Anonymous
05-09-2023 23:15Came here to buy a friend's son a present and had no idea what to purchase. The girl at the cashier was SO nice to me. Helping me pick up the presents to take her newborn. I was super greatful and had such a nice experience. Would def recommend u0026 return in the future.
Anonymous
03-12-2023 12:32Stopped by to get a refund due to a price match on a previous purchase of a child's snowsuit. You have 14 days at time of purchase so please watch the sales. I walked in and was treated most excellent by the 2 sales people at the counter and was on my way out. This is how a customer experience should be. Thanks ladies ❤️
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