Roots

Ordered online used express shipping 18.00. They use Canada Post so it took a week to get here. Please Roots use Intelcomm delivery and another service more efficient than Canada Post

The young man working at the Rideau Store location this evening had a serious case of bad attitude. The company should consider training their staff; not only good basic manners, but also body lanquage etiquette.

I have been in this store many times before. They have a good selection of leather, and clothes products. I like the fact that the majority of the leather is made in Canada. I wish the same could be with their garments. Staff is good. Location is in a busy area. 🇨🇦✅

I don’t often give one stars but with reason I do. I have no issues with the products, the brand or the location. My biggest issue coming in this store specifically was the employees, exactly Thursday 17 Mar around 4-6 pm. My mother, who’s older, politely asked an employee if she was in the female section as the sweatpants all looked the same. This employee had short dark hair and the way they responded to my mom, to me came across so careless and definitely not good customer service. I even felt like saying something but figured it was not worth my time. It felt like this employee was more interested in hanging out by the cash with the blond hair employee that was there than to assist customers. May I also add, the store was not busy and had us plus 1 more person. I wish for you in the future, you take your customers more into consideration and I’m sorry if you don’t enjoy doing so but that’s a principle of working in sales.

Extremely comfortable and well made clothing. Very friendly staff and helpful 💐

What Canadian doesn't love Roots? They have lots of comfortable clothing, especially, t-shirts, hoodies, sweats, leather goods, etc. Adorable clothing items for children and infants. This particular store had a good layout, items plentifully in-stock, and helpful staff. If you're a tourist from outside of Canada, you should check it out and sample Canadian-made clothing. The quality is really good ;)