Canada Goose Toronto Eaton Centre

Went into the Easton center to BUY a Canada goose coat. I just wanted to try to see which style suited me and I get told there’s a 40 minute virtual queue to enter the shop. I get they are trying to create this allure of scarcity but it’s completely unnecessary. It’s a shop allow people to come in and out as they please don’t tell people when they are allowed to enter your shop. Hate this pretentious attitude of store staff when you just want to buy something and get out. There’s better brands out there that won’t refuse your business for the sake of looking a certain way.

We are visiting from Vancouver and staff was very friendly and welcoming. Caesar and Richard did an excellent job to help us without feeling pressured and even showed us some places to visit around Toronto. Highly recommended!

Disappointing Experience for Locals at Canada Goose Store I recently had an unsatisfactory visit to the Canada Goose store located at Eaton Centre, which seems to cater predominantly to tourists. Despite the store being empty, I was denied entry. The attendant insisted on taking my contact information under the pretext of notifying me when they could assist, displaying an unwelcoming and disinterested demeanor. This is not my first unfavorable encounter at this particular outlet. A few months ago, I interacted with a salesperson who lacked knowledge about the product specifications and features of the Canada Goose parkas, which was quite disappointing. It appears that this store relies heavily on the foot traffic of tourists and does not prioritize customer service, especially for locals. This attitude, unfortunately, tarnishes the reputation of the Canada Goose brand. I would advise fellow Torontonians to consider other vendors or online shopping options when interested in Canada Goose products to ensure a better customer service experience.

I just visited the Canada Goose in TEC, the service was incredible from the moment I was greeted walking in to the moment I left. The staff pulled all sorts of coats for me, including styles that were from last season as I was looking for a rain coat. They ensured I was cared for, asked how I felt and recommended alternative styles. I had the most pleasant shopping experience. It was also refreshing to see diversity in their staffing. Thank you for going above and beyond. I'm excited for my winter coat and rain jacket!! xo

I visited the Canada Goose Eaton Center Yesterday I made a purchase, but the attendant didn't help me much, he didn't give me options so I bought a coat with the wrong size and model that I didn't like very much. I went back today to return it (and thought I'd go to another Canada Gosee store); And then I was surprised by the attendant RICHARD!! Great experience, he gave me options, explained to me about the differences between Classic and Fusion models (I didn't know there was); He was friendly, patient a great seller. I recommend future customers to buy from him. Completely changed my opinion. Now I am very satisfied with my purchase.