Montecassino Hotel and Event Centre

Construction around hotel would not allow us to turn right off Shepherd Ave. Had to go way out of our way to come down the street hotel is on. Called hotel to get directions from where we were u0026 was told that he commutes so doesn’t know the area! Drove around three times before finally finding hotel that is just a black building….can’t see sign from street just turned in out of frustration u0026 found it. No automatic door so struggle to get in with bags. No restaurant u0026 very few places for food in area (industrial area). No glasses in room, no frig, no plug for tub. Room itself was ok but tub tiles not clean. Bed comfortable. Breakfast that was included was cereal, toast u0026 coffee. Tiny muffins. If you wanted eggs you had to pay $5.00. Close to Sunnybrook Hospital but will not stay again. What you get for $214.00 a night is minimal at best.

I had held my pre wedding celebrations at their banquet hall in May 2023. I had made the booking almost 6 months in advance. 1 month before the event they let me know that they won't be providing plates, cups or cutlery as it's not in my package. The person I had made the booking with no longer worked at the hotel and the new management refused to accept that it was agreed before. As I was busy with wedding planning I decided to just buy the required items. A few weeks post the event I found the original document that was provided to me showing everything that was promised. I send a copy back to the hotel but they refuse to acknowledge it as its not on their letter head and was not in their documents. I later regretted not having taken everything on email. However I am absolutely disgusted by how the management dealt with the situation. I will never be using them again or recommending them for anyone in the future.

If you only need the room for sleep, it's convenient. Price is very affordable. No amenities, old furniture, AC doesn't work, and loud. Walking distance to the subway.

I don't leave reviews often, but I am very disappointed with our experience and am posting this as a warning. I discovered my bedsheets had long hair in them despite I being short haired. The included breakfast is cereal, toast, bagels, frozen waffles, and coffee or tea, and eggs and others must be requested and cost at least $5. The room smelt like mold and the AC was loud. There is no mini-fridge or safe within the bedroom. The one benefit is proximity to the Yonge and Sheppard area. Do not stay here if you can help it as there are better, similarly priced places in the area.

I dislike to leave less than stellar reviews however, this hotel has gone downhill which is unfortunate as the location has always been very convenient for my family and I when attending events in the City. Cleanliness is non-existent now. The carpets were not vacuumed, stains on the walls, countertops and windowsill’s. My six year old nephew found an unlit cigarette in the bathroom. We do not smoke and this hotel is suppose to be non-smoking. Our AC didn’t work. It was a chunk of ice. The smoke detectors expired in 2021 which will be reported to Toronto Fire. It is apparent cleanliness and room inspections do not happen here. This use to be a lovely hotel. Did I say anything? No because we were here literally for one night, just to sleep. After a long drive, I didn’t want be “Karen” with the front desk. We just won’t be staying here again.

I don’t get the bad reviews I looked for all of the things described and couldn’t find the flaws really. It is a little hard to find but the parking was fine we certainly did not feel unsafe at all there was a lot of families staying there as well but it was not over crowded and lots of parking . The front desk girl was amazing and the caretakers were kind and very thorough I was watching them in halls and rooms . We had two rooms one queen suite which was new and clean, spotless no smell , lovely . The double studio had a table lamps lights new bathroom spacious closet iron board cupboards fridge counter and couch , microwave . Both rooms had coffee and dryers and toiletries . Lamps were older style but who cares , we missed breakfast ended at ten but looks like everyone was enjoying it all and we grabbed our coffee and ran . Check out was twelve , rooms were budget friendly coming in at under 500 total for both rooms since parking was free . No pool but clean facility , tv , wifi all the things you would expect . Pillows and mattresses were great , duvets clean and new . This is not an upscale hotel but not the slummy place others have said at all. I looked everywhere and couldn’t see that except like I said the exterior but again who cares . This is one we would visit again . I’ve stayed at hotels double even triple the cost that didn’t even have proper shower water pressure . After staying in dozens of hotels in the gta and many all Over North America I rate it in my top ten over all for budget , cleanliness and customer service . Set your gps as the construction makes a direct turn into their road not possible in one direction.

Have never been to this hotel before. We chose it for location for an appointment at one of the hospitals downtown. Hotel entrance is very dark. Didn't feel safe. Hotel is very tired. Needs to be renovated. We checked in after 9 pm and the front desk gal was fantastic! Very friendly and efficient.